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First and Third-Party Collections

Omnichannel GenAI Converations
that Boost Collections

Connect. Converse. Collect.

 

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Automating Collections for 100+ Businesses

Credit Card

Credit Card

Medical

Medical

Telecom

Telecom

Utility

Utility

Legal

Legal

BNPL

BNPL

Court Debt

Court Debt

Auto Loans

Auto Loans

BHPH

BHPH

We fine-tuned our proprietary LLM-based collection models, training them with over a billion conversations to add value at every stage of the recovery journey

From payment reminders and follow-ups to settlement campaigns and payment plan negotiations, from sending personalized emails to automating SMS communications and initiating Voice AI calls, our omnichannel suite of solutions lets you effectively engage with consumers. Skit.ai’s solutions boost engagement, improve debt resolution, and drive higher recovery rates at every stage of the collection process.

Proven Performance Metrics You Can Rely On

Our platform delivers consistent and exceptional service powered by Generative AI.

10X ROI

For inbound use cases

100%

Consistent account
penetration

2X

Collections

2X

Connectivity

66%

Reduction in cost of
outreach

24/7

Consumer support

End-to-End Collections

From establishing right-party contact to processing payments, we can automate entire consumer conversations, minimizing the need for live agent intervention. Our scalable solution can dial and handle thousands of calls and portfolios within minutes and take inbound calls 24/7.

Empower your consumers

Conversational AI can automate your consumer outreach and interactions, reducing your dependence on live agents and empowering your consumers to resolve their debt quickly and conveniently using their preferred communication channels—voice, text, chat, and email.

Scale infinitely and grow your business

With end-to-end collection capabilities, collection agencies can process more accounts and acquire larger portfolios, increasing their margins and growing their business. Our infinitely scalable AI agents can dial calls, SMS, and emails while you answer any consumer query.

Trusted by Industry-Leading Businesses

Achieve 100% account penetration within minutes

Our platform enables collection agencies of all sizes to reach their entire portfolio within minutes, maximizing account penetration. Achieve consistent 100% account penetrations MOM to get the best collection outcomes.

Omnichannel compliance

Our omnichannel compliance filters ensure all interactions—voice, text, email, or chat—adhere to regulatory standards. By monitoring compliance, we guarantee consistent messaging across platforms, enhancing customer experiences while protecting your business from potential errors at every touchpoint.

Tailor payment plans for consumers

If a consumer is unable to pay off their balance in full, Skit.ai’s virtual agents are trained to perceive their hesitation and can tailor and negotiate a personalized payment plan.

Augment agent productivity

Live agents spend significant time on low-value and repetitive tasks such as right-party contact (RPC) verification and payment disposition capture. Our bots automate these tasks and transfer the call to a live agent whenever the consumer requests it, saving time and boosting productivity.

Automate dispute resolution

Whenever a consumer challenges the recovery effort, our solution will transfer the call to one of your live agents to ensure a fast and painless resolution.

Think Collections. Think Skit.ai.

Seamless Collection Processes with Skit.ai

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  • Streamline workflows, optimize agent bandwidth, and minimize
    manual intervention.
  • Automate repetitive tasks, leverage multiple communication channels, and enhance operational efficiency.
  • Reduce the costs associated with debt collection processes.

  • Double your connectivity rates by increasing the number of
    retries and leveraging Omnichannel AI communications.
  • The frequency and spacing of retries are programmed to comply
    with federal and state regulations.

  • Foster a positive customer experience through ease of use
    and 24/7 availability. 
  • Deliver instant responses and promptly resolve all queries.
  • Strengthen your reputation and client relationships.

The great thing about Skit.ai is that it's the best of both worlds. If you're talking with somebody who prefers or would like the anonymity of speaking to an automated service, it can do that. We've seen a result of that ability to collect more money without actually having a live agent touch the call.

Steven Dietz, CEO, Southwest Recovery Services

We were seeking a way to boost collections cost-effectively and without the need to add additional workforce. We began by leveraging Skit.ai to run a settlement campaign during tax season this year, with the technology adapting to our seasonal needs and business model. I don’t think technology will eliminate people, but having the right point of intersection between technology and human capital is how you can scale operations and make your business successful.

Daniel Klein, CEO of Uown Leasing

  • Empower your live agents to focus on more complex, revenue-generating tasks while our technology handles the most repetitive and routine tasks.
  • Boost staff productivity and decrease agent dependency, reducing agent attrition as well as hiring and training expenses.
  • Our AI solution is infinitely scalable and enables you to penetrate thousands of accounts within minutes, saving agent bandwidth for more critical conversations.
  • Automate a wide array of repetitive and yet essential tasks, enabling your agents to focus on high-value tasks.
  • Our Conversational AI solution fully complies with the applicable laws and regulations at both the federal and state levels, such as the TCPA in the U.S. and CRTC rules in Canada.
  • Skit.ai has PCI-DSS, SOC 2, and ISO certifications.
  • No need for specialized IT staff to implement the solution.
  • Easily integrated with your existing tech stack.
  • Go live in <48 hours.
  • Skit.ai’s dashboards recommend best practices based on debtors’ response patterns.
  • The solution analyzes the data, recommends the optimal number of engagement retries, and suggests the best mode of communication for better engagement.
25% boost in agent productivity
  • Empower your live agents to focus on more complex, revenue-generating tasks while our technology handles the most repetitive and routine tasks.
  • Boost staff productivity and decrease agent dependency, reducing agent attrition as well as hiring and training expenses.
2X-4X portfolio expansion
  • Our AI solution is infinitely scalable and enables you to penetrate thousands of accounts within minutes, saving agent bandwidth for more critical conversations.
  • Automate a wide array of repetitive and yet essential tasks, enabling your agents to focus on high-value tasks.
Compliant conversations
  • Our Conversational AI solution fully complies with the applicable laws and regulations at both the federal and state levels, such as the TCPA in the U.S. and CRTC rules in Canada.
  • Skit.ai has PCI-DSS, SOC 2, and ISO certifications.
Fast and easy to integrate
  • No need for specialized IT staff to implement the solution.
  • Easily integrated with your existing tech stack.
  • Go live in <48 hours.
Actionable insights to guide your decision-making
  • Skit.ai’s dashboards recommend best practices based on debtors’ response patterns.
  • The solution analyzes the data, recommends the optimal number of engagement retries, and suggests the best mode of communication for better engagement.

Talk to one of our experts and learn more about our Conversational AI
solutions for your collection operations.

Talk to an Expert

As delinquencies increase and the cost of collections rises, collection leaders have
been seeking new technological solutions to grow their business cost-effectively.

Southwest Recovery Services automated consumer inbound calls and 'saw remarkable results—a 10X return on the tech investment.

Download Case Study

How Uown Leasing, a financial services company, generated a 25X ROI with Conversational AI-powered outreach campaigns.

Download Case Study

Latest reads from Skit.ai

Explore Resources

Featured Resource

An Introduction to Large Collection Models

We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.

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Blog

Don’t Miss a Single Collection Opportunity with 24/7 Inbound Support

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Blog

Frictionless Debt Collection with Multichannel Conversational AI

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