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.Now available: V3 Collections Intelligence

AI Debt Collection Software For Lean Teams

Skit is an intersection of AI and collections, trained to feel, decide and act like your star collector.

Book a demo View Platform

Decade long expertise in AI, debt collections and compliance

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How AI Supports Collections

Bridging the gap between scale and personalization through deep-rooted technology.

Lean Teams

Empower small teams to manage massive portfolios by automating routine interactions and prioritizing high-intent accounts.

AI Deeply Embedded

AI isn’t an add-on; it’s the core engine. Our platform integrates voice and text AI directly into your existing collection workflows.

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Complete Account Coverage

Never leave an account untouched. Reach 100% of your portfolio on day one of every cycle with automated outreach.

Precise Data-Driven Targeting

Use real-time behavioral signals and historical data to determine exactly when and how to engage each customer.

Consistent and Compliant Experiences

Our AI agents operate within strict regulatory guardrails (FDCPA, Regulation F), ensuring every interaction is professional, recorded, and 100% compliant, protecting your brand reputation.

Learn about Compliance
40%+

Recovery Increase

24/7

Always-On Operations

60%

OpEx Reduction

100%

Portfolio Coverage

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Predictive Modeling

AI models predict customer responsiveness, optimal timing, and channel preference—helping teams prioritize high-value accounts.

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Collections Intelligence LLM

Purpose-built LLMs analyze account context and historical outcomes to dynamically guide conversations at scale.

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Cohort Journey Builder

Create automated, rule-based and AI-driven collection flows tailored to customer behavior and risk level.

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Iterative Modeling

AI models learn from every interaction—refining targeting and messaging strategies based on real recovery outcomes.

Core Platform

Collection Intelligence

Bridging the gap between scale and personalization through deep-rooted technology.

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ROI with Empathy

Increase recovery rates by segmenting customers based on financial context while maintaining respectful conversations.

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Real-Time Signals

AI determines the right time, channel, and message for each customer—reaching accounts without increasing pressure.

“We needed one partner to crack text, email, outbound calls, and chat all in one place and then, we found Skit.ai.”

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Greg Straub,

Pollack and Rosen

AI Agents for the Collections Lifecycle

Deploy specialized AI agents that handle specific tasks across the entire lifecycle, from first contact to final resolution.

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Human-Like Conversations

Natural voice and text interactions that build trust and reduce customer friction.

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Multilingual Capabilities

Seamlessly engage with diverse customer segments in over 12+ languages.

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Deep Integration

Connects with your CRM, dialers, and payment gateways for instant updates.

Awareness Agent

Identifies account status and confirms contact details, ensuring the right person is reached before escalation.

Negotiation Agent

Handles complex settlement offers and payment structuring based on approved financial guidelines.

Dispute Agent

Collects information on disputes, categorizes them, and provides immediate automated resolutions where possible.

PTP Agent

Secures Promises-To-Pay (PTP) and automatically schedules follow-ups to ensure commitment fulfillment.

Payment Agent

Directly facilitates transactions via voice-guided payment processing or secure SMS links.

Reminder Agent

Gentle proactive reminders before due dates to prevent accounts from slipping into delinquency.

Integrate with
Your existing workflows

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See All Integrations

Enterprise-Ready Compliance and Security

Skit.ai is built to operate in highly regulated collections environments, embedding compliance and security controls directly into AI-driven conversations—not as after-the-fact monitoring.

Regulatory Compliance
Built for regulated financial and healthcare environments.
Skit.ai supports enterprise operations under FDCPA, Regulation F, UDAAP, TCPA, HIPAA, PCI-DSS, and SOC 2 Type II—with compliance logic enforced at the conversation and workflow level.
Controls are applied in real time, not retroactively.
Conversational Safeguards
Prevent violations before they happen.
AI agents automatically enforce collections safeguards, including Mini-Miranda disclosures, Wrong-party detection, and Bankruptcy/cease-communication flags.
Risky conversations are redirected, paused, or escalated.
Data Security
Protect sensitive customer data end-to-end.s
Skit.ai uses AES-256 encryption, PII/PHI redaction, and consent tracking to secure customer data across storage, processing, and AI interactions.
Data access is governed by role-based controls and audit logs.
Compliance Dashboards
Maintain visibility and audit readiness at all times.
Real-time dashboards provide continuous monitoring of AI interactions, compliance adherence, and exceptions—with 99.9% accuracy for detection and reporting.
Designed for compliance teams, auditors, and enterprise risk functions.

Frequently Asked Questions

What does Skit do?

Skit helps companies collect outstanding payments by using AI agents that talk to customers like real people. The AI reaches customers across calls, messages, and other channels, handles routine follow-ups, and knows when to hand things over to a human. Teams stay in control, customers are treated with empathy, and businesses get paid faster without adding more staff.

What makes Skit different than other collection softwares?

Skit works like a filter between your customers and your team. Our AI handles the high-volume, everyday follow-ups across channels, and passes only the complex or sensitive cases to your collectors. That means your team focuses on what really matters, customers get consistent and respectful conversations, and you collect more without relying on agencies or adding headcount.

How does Skit ensure compliance?

Skit.ai ensures compliance by building rules into the system so it automatically follows laws like FDCPA, TCPA, and Regulation F. It checks compliance before, during, and after each call, records and securely stores interactions with audit trails, and enforces safeguards like opt-outs, call timing limits, and disclaimers. It also uses strong security standards (SOC 2, PCI-DSS, ISO 27001) to protect data, and updates its rules regularly as regulations change.

Can Skit integrate with your existing systems and workflows?

Absolutely. Skit.ai is designed to fit into your existing tech stack, not replace it. It integrates easily with CRMs (Salesforce, Temenos, Finvi, etc.), dialers (Dialpad, NICE, etc.), and payment processors (Repay, Stripe, etc.). You can connect through secure APIs, middleware, or SFTP, with real-time or batch updates.

All call dispositions, payments, and consumer updates sync back to your system of record. We also provide sandbox and reconciliation tools to ensure your data remains consistent and auditable across systems.

Does Skit have real-world collections experience?

Absolutely. Collections isn’t a feature of our platform — it’s the foundation it’s built on.

Skit has partnered with 53,000+ creditors across 19+ debt types, powering recovery for banks, agencies, fintechs, healthcare systems, and utilities. Our AI is trained on millions of regulated consumer interactions, incorporating the language, tone, and negotiation patterns unique to collections.

Every model operates within our Compliance Layer, which aligns with FDCPA, TCPA, Reg F, and state-level rules, ensuring performance never comes at the cost of regulatory safety.

With over eight years of live deployments, one billion conversations, and $1B+ in accounts resolved, Skit.ai brings the experience, data, and compliance depth needed to deliver results from day one.

Does Skit offer pilots before full deployment?

Yes. Every engagement begins with a live, production-grade pilot designed to validate performance, compliance, and ROI in real-world conditions.
These 30–60 day pilots use your actual portfolios and systems, with full integration, compliance alignment, and live reporting, not simulations or test data.
From the start, clients have visibility into key metrics like right-party contact, promise-to-pay, and cost per resolution, tracked through transparent dashboards.
The goal is simple: prove measurable impact quickly and give your team complete confidence before scaling across the organization.

What kind of results can you expect from a pilot?

Most clients see measurable results within the first 30–60 days:

  • Higher right-party contact (RPC) and promise-to-pay (PTP)

  • More call handling capacity for your agents

  • Consistent consumer experience

Our pilots are fully instrumented with live dashboards, tracking performance in real time so you can quantify impact before committing anything.

How quickly can you go live with Skit?

Typical pilots go live in 4–6 weeks, depending on integration depth. We begin with a scoping and compliance alignment phase, followed by sandbox testing and production rollout.

Standard integrations use JSON-based APIs or SFTP templates, making setup straightforward. Our team handles mapping, QA, and go-live support, ensuring a smooth transition with no downtime to existing operations.

Does Skit have real-world collections experience?

Absolutely. Collections isn’t a feature of our platform — it’s the foundation it’s built on.

Skit.ai has partnered with 53,000+ creditors across 19+ debt types, powering recovery for banks, agencies, fintechs, healthcare systems, and utilities. Our AI is trained on millions of regulated consumer interactions, incorporating the language, tone, and negotiation patterns unique to collections.

Every model operates within our Compliance Layer, which aligns with FDCPA, TCPA, Reg F, and state-level rules, ensuring performance never comes at the cost of regulatory safety.

With over eight years of live deployments, one billion conversations, and $1B+ in accounts resolved, Skit.ai brings the experience, data, and compliance depth needed to deliver results from day one.

Does Skit offer pilots before full deployment?

Yes. We offer pilots.

What kind of results can you expect from a pilot?

Most clients see measurable results within the first 30–60 days:

  • Higher right-party contact (RPC) and promise-to-pay (PTP)

  • More call handling capacity for your agents

  • Consistent consumer experience

Our pilots are fully instrumented with live dashboards, tracking performance in real time so you can quantify impact before committing anything.

How quickly can you go live with Skit.ai?

Typical pilots go live in 4–6 weeks, depending on integration depth. We begin with a scoping and compliance alignment phase, followed by sandbox testing and production rollout.

Standard integrations use JSON-based APIs or SFTP templates, making setup straightforward. Our team handles mapping, QA, and go-live support, ensuring a smooth transition with no downtime to existing operations.

Meet Skit

A decade in the Industry

Years of deep expertise in financial services, collections, and AI.

Collections Focus

Focused research and expertise across the complete collections lifecycle.

End-to-End Ownership

From integration to performance, we manage the full journey.

AI-First from Day One

Built on AI since 2016 to make collections more empathetic and efficient.

Compliance Built-in

Compliance isn’t an add-on, it’s part of the core architecture.

Performance-Based Pricing

Risk-free, contingency based models, when you win, we win.

AI Debt Collection Software
For Lean Teams

Skit is an intersection of AI and collections, trained to
feel, decide and act like your star collector.

Try Skit.ai Today

Decade long expertise in AI, debt collections and compliance

veros_credit_logo
revenue_enterprises
pollackrosen_logo
contact_point360
avid_acceptance
anderson_brothers_bank
annuity-logo

How AI can
Support Collections

Lean Teams

AI handles high volume, your agents handle high value.

Account Coverage

AI agents engage your portfolio across channels.

AI-deep-rooted-into-collections

Precise Targeting

Dynamic and generative cohorts drive precise outreach at scale.

Consistent Experiences

Deep integrations and pre-trained LLM enables on-brand experiences.

Predictive Modeling

Predict the right customer, channel, and timing for higher recovery.

Collections LLM

Collection LLMs bring smarter strategies and automation to scale.

Cohort Journey Builder

Design automated, personalized collection flows, no code required.

Iterative Modeling

With continuous learning loops, performance improves over time.

Collection Intelligence

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Context-Rich Intelligence

Powered by account data, past behavior, and signals to
shape smarter responses.

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ROI with Empathy

Increase delivery, RPC and cure rates by meaningfully
segmenting consumers based on financial attributes.

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Engagement Signals

Reach customers at the right time, with the right message,
tone, language, and cadence.

“We needed one partner to crack text, email, outbound calls, and chat all in one place and then, we found Skit.ai.”

greg

Greg Straub,

Pollack and Rosen

AI Agents

Search Search

Human-Like

Human-like conversations with clarity, empathy, and consistency across every interaction.

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Multilingual

Speak naturally across languages and dialects, adapting to regional nuance.

Search Search

Integrated Across Channels

Seamlessly operate across voice, SMS, email, and digital platforms without losing context.

Awareness/RPC agent

Ensures the right party is informed early and objections are addressed upfront.

Negotiation Agent

Negotiates like a human – with context, empathy, and business understanding.

Dispute Management Agent

Leverages data and knowledge sources to resolve disputes and prepare for payment.

Promise Enforcing Agent

Increases PTP-kept with timely reminders and follow-ups for customers who intend to pay.

Payment Collection Agent

Helps customers choose the best payment method and complete the action smoothly.

Reminder Agent

Ensures payment plans are followed and early settlement opportunities are utilized.

“Skit.ai helped us cut down on repetitive tasks and rising staffing costs. It’s efficient, seamless, and essential.”

Kris_N_Brumley_President

Kris N. Brumley,

Revenue Enterprises, LLC

Enterprise-Ready
Compliance and Security

Regulatory Compliance

FDCPA, Reg F, UDAAP, TCPA, HIPAA, PCI-DSS, SOC 2 Type II

Conversational Safeguards

Includes Mini-Miranda, wrong-party detection, and bankruptcy flags.

Data Security

AES-256 encryption, PII/PHI redaction, and consent tracking.

Compliance Dashboards

Real-time monitoring with 99.9%
accuracy.

Discover the Intersection of Collections and AI

Built to perform across the collections journey.

Try Skit.ai Today

Made for collections only

Truly, end to end

We take care of your outcomes, not just implementation

Compliance

Stay protected with automatic TCPA/FDCPA filters, identity validation, and consent tracking baked into every workflow.

Payments

Seamless ACH and card capture with PCI-ready flows, tokenization, and SMS fallback links that close the loop.

Integrations

Plug into CRMs, dialers, and payment systems with flexible APIs, SFTP, or middleware — all synced in real time.

Analytics

Dashboards for connectivity, RPC, payments, and outcomes — giving you live visibility and actionable insights across portfolios.

Decade long expertise in AI and Collections

Sourabh Gupta

Founder and CEO

15+ years of experience in AI and Machine Learning.

Joseph DeMarzio

Director Customer Success

13+ years driving operational excellence.

Amy Stratz

Head of Sales

20+ years of experience in collections and operations.

Dante Mendez

Solutions Sales Specialist

13+ years of experience in delivery and AI solutions.

Decade long expertise in AI, customer experience and compliance

Skit.ai Logo

Skit.ai is at an intersection of AI and collections, trained to feel, decide and act like your star collector.

United States:
135 Madison Ave, 7th Floor
New York, NY 10016

India:
Kothari Adonis,
1st & 2nd Floor,
#3/1, Old Madras Road,
Bangalore 560038

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