{"id":6649,"date":"2024-09-25T19:12:12","date_gmt":"2024-09-25T19:12:12","guid":{"rendered":"https:\/\/skit.ai\/newsroom\/icici-lombard-shifts-focus-to-voice-ai-contact-center-costs-expected-to-go-down-upto-28\/"},"modified":"2024-09-25T19:12:12","modified_gmt":"2024-09-25T19:12:12","slug":"icici-lombard-shifts-focus-to-voice-ai-contact-center-costs-expected-to-go-down-upto-28","status":"publish","type":"newsroom","link":"https:\/\/skit.ai\/in\/resource\/newsroom\/icici-lombard-shifts-focus-to-voice-ai-contact-center-costs-expected-to-go-down-upto-28\/","title":{"rendered":"ICICI Lombard shifts focus to voice AI; Contact center costs expected to go down upto 28%"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"template":"","class_list":["post-6649","newsroom","type-newsroom","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skit.ai\/in\/wp-json\/wp\/v2\/newsroom\/6649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skit.ai\/in\/wp-json\/wp\/v2\/newsroom"}],"about":[{"href":"https:\/\/skit.ai\/in\/wp-json\/wp\/v2\/types\/newsroom"}],"author":[{"embeddable":true,"href":"https:\/\/skit.ai\/in\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/skit.ai\/in\/wp-json\/wp\/v2\/media?parent=6649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}