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Generative AI-powered Suite of Conversational Solutions for Enterprise.
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Unified. Seamless. Consistent.
Our platform strengthens engagement by delivering seamless, continuous
conversations across all channels, enabling interactions wherever,
whenever, and however customers prefer.
Skit.ai can help you transform operations by effectively synchronizing all customer outreach and interactions across channels. Craft a contact center strategy powered by GenAI models to maximize customer engagement in a cost-efficient manner.
End-to-end automation with 24/7 availability.
Our GenAI-powered solutions deliver a seamless, integrated
customer experience across multiple communication channels.
Whether customers engage through your website, mobile app,
social media, phone, email all touchpoints are connected, ensuring
a consistent and unified experience.
The Omnichannel Conversational AI Platform
For All Your Enterprise Needs
Tailor your outreach strategy by combining multiple compliant channels to unlock superior CX.
A new league of voice assistants to proactively engage with consumers.
Our compliant Voice AI solution can process your entire portfolio in minutes, segmenting it into engaged and unengaged accounts. It interacts with consumers over the phone in a human-like, intelligent manner. With Omnichannel AI, you can optimize the combination of channels and frequency of engagement, strategically approaching consumers.
Dial thousands of AI-powered calls and answer every inbound call 24/7.
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Engage with consumers in real-time, two-way conversations, reducing agent involvement and costs.
Our SMS AI segments your entire portfolio within seconds, sending personalized automated messages for quicker resolution. Customers can respond at their convenience, making it ideal especially for engaging Millennials and Gen Z customers.
Achieve faster complaint resolutions and higher sales closures with enhanced customer experience, while enabling your contact center with an additional, cost-effective communication channel.
With over 900+ compliant SMS templates, our bot automates personalized SMS interactions and ensure prompt responses to inbound inquiries with minimal agent input, all while driving efficiency.
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Customize your email strategy with the right timing, frequency, and messaging for maximum impact.
Our Cognitive Email Assistant optimizes your email outreach by automating thousands of personalized, timely messages, ensuring intelligent customer engagement and enhanced experiences with minimal need for agent intervention.
As a non-intrusive and secure communication channel, email provides a safer alternative to voice and SMS, helping customers avoid fraud. Emails sent from your domain build trust and credibility.
Continue conversations seamlessly on the same thread, ensuring proper documentation while maintaining personalized communication.
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Enhance your chat strategy to deliver fast, effective responses at scale.
For tech-savvy customers seeking quicker resolutions, deploy our chatbot on your website with ease. Empower your customers with self-serve options, allowing them to handle common queries independently.
With customized workflows and advanced RAG-based models, provide up-to-date FAQs and guidelines, ensuring seamless support and increased customer satisfaction.
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Delivering the right message through the right set of channels and in the right sequence can boost engagement by 30%. For example, sending an SMS before a call can create urgency and boost collections.
An omnichannel collection strategy enhances collections by enabling consumers to pay using their preferred channel.
There is no need for collections to be a harrowing experience for consumers. On the contrary, you can make it easy and smooth by adding extra layers of convenience with payment plans and multiple channel options.
Using multiple channels in sequence can yield the best engagement results in the shortest amount of time.
This strategy allows you to maximize and expedite your collections.
The bot accurately identifies and connects with the right-party contact for each case, ensuring that the outreach is directed to the intended consumer. Verification of the consumer’s identity adds a layer of security and precision to every interaction.
Conversational AI automatically captures promise-to-pay commitments from consumers, helping to streamline and accelerate the recovery process. By efficiently recording PTPs, it boosts accountability and strengthens repayment timelines.
Facilitate all types of payments with flexible options, including on-call payments, card-on-file, SMS links to a secure portal, or direct transfer to a live agent. This variety of payment methods provides consumers with convenient and secure options for settling their accounts.
Deploy the solution in under two days to start achieving measurable results almost immediately. This rapid setup allows your team to leverage AI capabilities quickly without lengthy onboarding processes.
Integrate seamlessly with any web-based CRM and payment gateway to streamline data flow and maintain efficient workflows. These hassle-free integrations ensure compatibility with existing systems, requiring no additional effort or complex setups.
The ready-to-use AI model minimizes the need for extensive IT resources, allowing you to launch your first campaign swiftly. This low-resource demand supports a quick rollout, making AI adoption easy and efficient.
The bot accurately identifies and connects with the right-party contact for each case, ensuring that the outreach is directed to the intended consumer. Verification of the consumer’s identity adds a layer of security and precision to every interaction.
Conversational AI automatically captures promise-to-pay commitments from consumers, helping to streamline and accelerate the recovery process. By efficiently recording PTPs, it boosts accountability and strengthens repayment timelines.
Facilitate all types of payments with flexible options, including on-call payments, card-on-file, SMS links to a secure portal, or direct transfer to a live agent. This variety of payment methods provides consumers with convenient and secure options for settling their accounts.
Deploy the solution in under two days to start achieving measurable results almost immediately. This rapid setup allows your team to leverage AI capabilities quickly without lengthy onboarding processes.
Integrate seamlessly with any web-based CRM and payment gateway to streamline data flow and maintain efficient workflows. These hassle-free integrations ensure compatibility with existing systems, requiring no additional effort or complex setups.
The ready-to-use AI model minimizes the need for extensive IT resources, allowing you to launch your first campaign swiftly. This low-resource demand supports a quick rollout, making AI adoption easy and efficient.
Skit.ai’s advanced Conversational AI technology is designed with a compliance-first approach. We maintain full compliance with the applicable regulations across voice, text, email, and chat channels. Our platform ensures you stay compliant while enhancing consumer engagement and operational efficiency.
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Schedule a MeetingWe leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.
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Customer Experiences,
Augmented by Conversational AI
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135 Madison Ave, 7th Floor
New York, NY 10016
India:
Kothari Adonis,
1st & 2nd Floor,
#3/1, Old Madras Road,
Bangalore 560038
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