Skit – The Voice Automation Specialists

Team Skit.ai

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Transforming Customer Experience with Optichannel Support and Augmented Voice Intelligence

We have all been in dire straits and dealt with frozen bank accounts and medical or travel emergencies. We can vividly recall the palpitation and frustration felt during those moments, waiting for customer support, navigating IVRs, or a chatbot. Companies have long wanted to change it, but challenges such as high attrition rates, unscalable teams, […]

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Blog

The Wait is Over! Transform Customer Experience with Augmented Voice Intelligence

Just over a decade ago, with our first tryst with Siri, little did we imagine its significance and how Voice AI will change customer support forever. Several generations, from baby boomers to millennials to gen Z, are using voice searches on popular platforms such as Google Assistant, Alexa, Siri, and others is a testimony of […]

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