The Skit Augmented Voice Intelligence Platform
Contact Center Modernization. Augmented by Voice AI.
Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real time.
Make Your CX Engine Power Business Growth
Reduction in Operational Costs
Customer Satisfaction Scores
Reduction in Average Handle Time
What is Augmented Voice Intelligence?
Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers. Empower your teams to deliver exceptional customer experience by collaborating with a purpose-built voice AI technology.
AI-human collaborations for your business
Our Digital Voice Agents handle all tier 1 customer interactions end-to-end and route calls to specialized agents when necessary, enabling your human agents to focus on more complex calls and layered problems.
Bias for resolution
Provide personalized, empathetic, and proactive customer service with AI as your first line of defense. Take over from our Digital Voice Agents seamlessly where needed, and focus on building customer relationships and nurturing loyalty.
Proactive customer outreach
Craft great CX with the perfect balance of preemptive, intelligent problem solving and seamless live interactions with a human+machine workforce. Put the customer truly at the center with AI-powered customer service.
Enterprise-ready Voice AI platform
Full-stack, built-for-purpose, integrated solution to the end customer problem, all the way from the interface to the functionality, models, and data that powers the interface. We ensure enterprise-grade security, compliance, and privacy requirements for our global customers.
Why Work With Skit.ai?
Purpose-built Voice AI platform for your unique business needs
Technology designed to support your voice conversations
Solving industry-specific problems with vertical Voice AI
Flexible deployment and rapid scalability with pre-built components
Tailor-Made Solutions for Every Industry
The ability to connect with Axis Bank’s core technology is complex and therefore we wanted a partner who is willing to be agile, flexible to work with us and develop this product to suit our environment.
Learn More About Voice AI for Better CX
Contact Center Modernization. Augmented by Voice AI.
Get started with the AI-powered augmentation of your customer service efforts today.