Debt recovery, reimagined
Right-party Contact (RPC)
Automation
Promise-to-Pay (PTP)
Automation
Less than
1/4th call cost
What we do?
Skit.ai is the leading Conversational Voice AI solution provider in the accounts and receivables industry, empowering collection agencies to streamline and accelerate revenue recovery. By automating a million debt collection calls per week, Skit.ai is empowering debt collection agencies across the U.S. with automated, intelligent, and effective consumer conversations at scale.
Combining the power of our proprietary technology and in-depth domain expertise with Generative AI, our solution delivers unmatchable business outcomes by solving all the core challenges debt collection agencies face.
Skit.ai’s Augmented Voice Intelligence Platform takes a giant leap with Generative AI
Trusted By Collection Agencies
Want To Learn More About Our Customer Success Stories?
Challenges We Solve
The world of collections revolves around Cost, Connectivity & Compliance. The core challenges have persisted over the decades and only now the Voice AI technology with its capabilities is able to solve all the challenges simultaneously.
- Account penetration
- Cost of collections
- Agent scarcity and attrition
Low Account Penetration
Cost of Collections
Agent Scarcity & Attrition
The world of collections revolves around Cost, Connectivity & Compliance. The core challenges have persisted over the decades and only now the Voice AI technology with its capabilities is able to solve all the challenges simultaneously.
- Account penetration
- Cost of collections
- Agent scarcity and attrition
Learn Why Collection Agencies Must Watch Out!
Configurable Collection Rules
Compliance Filters
On-Call Payment
Dashboard & Reports
Secure Data Exchange
Agent Transfer
Our Solution
Voice AI solution opens new doors of opportunity for collection companies to connect with the consumer in intelligent, personalized conversations. This means 100% account penetration in a matter of minutes.
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Instant visibility into your portfolio with analytics and data-backed insights:
- RPCs and WPCs
- Consumer dispositions or propensity to pay
- Disputed debt
- Attorney representation
The solution connects a significant proportion of calls with a high volume of end-to-end automation. Only complex calls get escalated to a live collector, helping them focus on high-value tasks.
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Scalable consumer conversations at a fraction of cost allow the collection agencies to process a significant fraction of their portfolio hitherto left unprocessed because of cost and agent bandwidth constraints.
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The Voice AI solution is fully compliant with laws and regulations at the federal and state levels, including Reg F, FDCPA, TCPA, and PCI-DSS, minimizing any potential for litigation. Our compliance-first approach ensures prompt updates as regulations change.
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The infinitely Scalable Consumer Conversations
Voice AI solution opens new doors of opportunity for collection companies to connect with the consumer in intelligent, personalized conversations. This means 100% account penetration in a matter of minutes.
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Debt Portfolio Segmentation
Instant visibility into your portfolio with analytics and data-backed insights:
- RPCs and WPCs
- Consumer dispositions or propensity to pay
- Disputed debt
- Attorney representation
Augmenting Agents
The solution connects a significant proportion of calls with a high volume of end-to-end automation. Only complex calls get escalated to a live collector, helping them focus on high-value tasks.
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Cost of Collections
Scalable consumer conversations at a fraction of cost allow the collection agencies to process a significant fraction of their portfolio hitherto left unprocessed because of cost and agent bandwidth constraints.
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100% Compliance
The Voice AI solution is fully compliant with laws and regulations at the federal and state levels, including Reg F, FDCPA, TCPA, and PCI-DSS, minimizing any potential for litigation. Our compliance-first approach ensures prompt updates as regulations change.
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Here Is What Our Customers Have To Say
“Skit.ai’s Digital Voice Agent is performing as well as our average collector on the floor. We’ve been telling our peers in the industry that Skit.ai is one of the best ideas we’ve implemented at American Finance to date. We chose Skit.ai for its robust technology and understanding of the debt collections space, and we were equally impressed with how responsive and easy to work with the team was.”
Dean Stibbs
Director of Information Technology at American Finance
“Skit.ai’s Voice AI solution has enabled us to reach a performance level that we could not have imagined before. Our clients are happy with our results, and so are our agents, who no longer have to spend time establishing right-party contact and get to interact with engaged consumers. I can easily say that Skit.ai’s solution has augmented our collection process.”
Peter Roberto Jr.
Director of Operations at Empire Credit and Collections
“Skit.ai has been a game-changer for our collection strategy, as it’s helped us accelerate and streamline our recovery efforts. As early adopters of Skit.ai’s solution, we’ve been excited to be part of the AI transformation of the debt collection industry. Starting from the very first month we adopted it, we were impressed with the number of outbound recovery calls it could initiate and handle simultaneously.”
Ken Armstrong,
President and COO at Creditors’ Discount and Audit Company (CDAC)
"Skit.ai is helping us optimize agent bandwidth, as it enables our agents to spend more time answering high-value inbound calls. With Skit.ai as our first filter, our long-term goal is to ramp up call automation and increase inbound calls. The voice AI platform has already helped us take steps in that direction, with the 40% boost in inbound traffic as a testimony to the solution's efficacy. We look forward to furthering our engagement with Skit.ai."
Rebecca Roberts-Stewart,
COO at LJ Ross Associates
“Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets regardless of staffing fluctuations and training gaps, especially in a market as competitive as the auto finance space in Texas. The process of making manual outbound calls for auto finance collections is very inefficient because you need to do many attempts to cover your portfolio. The Voice AI solution connects with thousands of files within minutes, establishes RPC, and engages with the consumers, delivering a curated portfolio to our agents and making their job more pleasant and efficient.”
Russell Warden,
CEO at SameDay Auto Finance
