The Skit Augmented Voice Intelligence Platform

Contact Center Modernization. Augmented by Voice AI.

Make Your CX Engine Power
Business Growth
Up to 0
Automation of Your Customer Support Efforts
Up to 0
Reduction in Operational Costs
Over 0
Customer Satisfaction Scores
Up to 0
Reduction in Average Handle Time

What is Augmented Voice Intelligence?

Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers. Empower your teams to deliver exceptional customer experience by collaborating with a purpose-built voice AI technology.

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AI-human collaborations for your business

Our Digital Voice Agents handle all tier 1 customer interactions end-to-end and route calls to specialized agents when necessary, enabling your human agents to focus on more complex calls and layered problems.

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Bias for resolution

Provide personalized, empathetic, and proactive customer service with AI as your first line of defense. Take over from our Digital Voice Agents seamlessly where needed, and focus on building customer relationships and nurturing loyalty.

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Proactive customer outreach

Craft great CX with the perfect balance of preemptive, intelligent problem solving and seamless live interactions with a human+machine workforce. Put the customer truly at the center with AI-powered customer service.

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Enterprise-ready Voice AI platform

Full-stack, built-for-purpose, integrated solution to the end customer problem, all the way from the interface to the functionality, models, and data that powers the interface. We ensure enterprise-grade security, compliance, and privacy requirements for our global customers.

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Why Work With Skit.ai?

Purpose-built Voice AI platform for your unique business needs

Technology designed to support your voice conversations

Solving industry-specific problems with vertical Voice AI

Flexible deployment and rapid scalability with pre-built components

Why Skit.ai

Tailor-Made Solutions for Every Industry

The ability to connect with Axis Bank’s core technology is complex and therefore we wanted a partner who is willing to be agile, flexible to work with us and develop this product to suit our environment.

Contact Center Modernization. Augmented by Voice AI.

Get started with the AI-powered augmentation of your customer service efforts today.