COLLECTIONS AI AGENTS
Natural, Context-Aware Conversations
Handles full voice interactions using account context, past history,
and intent signals, not rigid IVR flows.
The Bot Ecosystem
Decide Before You Engage
Specialized agents validate portfolios, form cohorts, and set compliant strategies before any outreach begins.
Learn and Improve Continuously
Post-campaign agents audit quality, extract insights, and update next-best actions so each cycle performs better than the last.
Execute and Adapt in Real-Time
Orchestration and conversational agents manage live outreach, using continuous feedback to adjust channels, timing, and escalation mid-campaign.
Govern Every Step
Compliance and quality agents enforce policy, consent, and regulatory guardrails across decisions, conversations, and outcomes.
Multilingual
Conversational Agents
Dynamic Call Control
Adjusts tone, pace, and call flow in real time based on consumer
responses and sentiment.
Resolution-First Handling
Guides consumers toward payment, promises, callbacks, or
escalation without unnecessary transfers.
Built-in Compliance and QA
Enforces call scripts, disclosures, and audit requirements
automatically across every interaction.
Purpose-Driven Email Journeys
Sends emails tied to specific milestones—reminders, facilitation,
follow-ups and not bulk campaigns.
Content That Adapts
Adjusts subject lines, messaging, and CTAs based on engagement
and prior outcomes.
Signal-Aware Follow-Ups
Uses opens, clicks, and response behavior to decide what comes
next or when to stop.
Compliance-Safe Outreach
Manages consent, frequency, and disclosures without manual
checks.
High-Intent, Timely Messaging
Uses SMS selectively for nudges, reminders, and links where
immediacy matters.
Conversational, Not Broadcast
Supports two-way interactions that feel responsive rather than
scripted or spammy.
Smart Cadence Control
Dynamically spaces messages based on response, silence, or opt-out
risk.
Consent and Regulation Enforced
Automatically respects opt-ins, quiet hours, and regional rules.
Always-on Digital Engagement
Engages consumers instantly across web and messaging interfaces
without queues or handoffs.
Guided Resolution Flows
Helps consumers self-serve payments, clarifications, and next steps
with minimal friction.
Context Continuity
Carries account state and conversation history across sessions and
channels.
Seamless Escalation
Hands off to human agents only when required—passing full
context forward.
AI Agents Built to
Work Together
Decisioning Agent
Validates portfolios, forms cohorts, and defines engagement strategies before any outreach begins.
Compliance Agent
Enforces policy, consent, and regulatory guardrails across decisions, messaging, and execution.
Orchestration Agent
Coordinates agents in real time, managing sequencing, channel switches, and escalation paths.
QA Agent
Reviews interactions for quality, accuracy, and adherence to compliance requirements.
Insight Agent
Analyzes campaign performance and consumer behavior to identify patterns and gaps.
Learning Agent
Uses outcomes and insights to update models and recommend next-best actions for future cycles.
Automating the
Conversational Journey
Pre-Campaign: Decide the Plan
Validate portfolios, segment accounts, and set compliant strategies before outreach begins.
Mid-Campaign: Execute and Adapt
Orchestrate outreach and run personalized conversations that adjust in real time using live feedback.
Post-Campaign: Learn and Improve
Audit quality, analyze performance, and update next-best actions for future campaigns.
Meet Skit.ai
A decade in the industry
Years of deep expertise in financial services, collections, and AI.
Collections Focus
Focused research and expertise across the complete collections lifecycle.
End-to-End Ownership
From integration to performance, we manage the full journey.
AI-First from Day One
Built on AI since 2016 to make collections more empathetic and efficient.
Compliance Built-in
Compliance isn’t an add-on, it’s part of the core architecture.
Performance-Based Pricing
Risk-free, contingency based models, when you win, we win.
Discover the Intersection of Collections and AI
Built to perform across the customer journey.
