Who are we?
Skit (previously known as Vernacular.ai) is a Series B AI-first SaaS voice automation company. Our suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, our product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.
We currently serve a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. We’ve been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community.
in Average Handling Time
83% time reduction
to identify a new utterance
97% approval rate
for smart suggestions
our mission & our values
To become the leading Voice AI platform in the world
Values shape the culture of the company and we believe that the cultural fit always comes before the skill sets. We look to hire the best talent who are deeply aligned with our values. We live by these values in our day-to-day work, and especially during hard times.
We start with our customer’s goals in mind, invest in user research and then work backwards. Our customer’s success is our success.
Take ownership and deliver results
We take ownership to solve problems and deliver results. We own the results of our actions and take responsibility for our failures. We make sure no one repeats the mistakes.
Bias for action
We take decisions quickly and act upon them. We promote action oriented behaviour rather than discussion based work. We believe a bad decision is better than no decision.
Strive for excellence
We ensure that whatever we do, we aspire to become the best in that domain. We push each other for excellence. We don’t stop until we get there.
We believe that actionable feedback helps each of us grow in our roles. We work in a culture which encourages continuous flux of feedback from and to peers.
Disagree and commit
We believe conflict, discussion and debate are healthy. Ideas win and not the loudest person in the room or the highest title. We commit to the decisions made regardless of whether we agree or not.
447 Broadway 2nd floor, New York, NY 10013, United States
Krishvi Aspire, 4th Floor, 516, Chinmaya Mission Hospital Rd, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038