COLLECTIONS INTELLIGENCE PLATFORM
Customer Identity & Context
Unify CRM, ERP, telephony, and third-party data to understand who the customer is, how they’ve engaged, and what context matters.
COLLECTIONS INTELLIGENCE PLATFORM
Raw accounts are grouped into cohorts based on behavior, risk, & recoverability, so strategies are applied with intent.
AI agents tune tone, timing, and resolution paths in real time without crossing compliance lines.
Design journeys around how consumers actually respond, not how systems are set up.
A compliance-first feedback loop scales what works and retires what doesn’t, continuously.
Unify CRM, ERP, telephony, and third-party data to understand who the customer is, how they’ve engaged, and what context matters.
Segment accounts by balance, delinquency, and payment patterns to apply strategies that improve reach, resolution, and cure rates.
Determine the right channel, timing, language, tone, and cadence based on how customers actually respond.
Continuously learn from outcomes to adjust treatment paths and improve campaign performance without increasing risk.
Each cohort is converted into a milestone-based journey with clear intent at every stage of engagement.
Content, channel, and cadence are explicitly defined per cohort and not sequenced by default or reused across portfolios.
Journeys adjust in-flight based on response, balance movement, and risk signals while preserving consistency and compliance.
Standard journey patterns scale across portfolios, while cohort-level controls preserve nuance and consumer sensitivity.
Every interaction generates channel and engagement signals that automatically inform the next best action.
Cohorts, channels, messaging, and cadence are refined daily or weekly based on real-time and lagged campaign outcomes.
Iteration follows a disciplined, compliance-aware rhythm, scaling what works, throttling what doesn’t, and controlling cost and risk.
Spend time and money on accounts that are more likely to respond and resolve.
Reach people in ways they’re more likely to pick up, read, or act on.
Spot weak campaigns early and change them before they drag results down.
Apply pressure at the right time to improve recovery and create positive experiences
Cut unnecessary calls, messages, and follow-ups that don’t move the needle.
Improve recovery across portfolios while staying predictable, controlled, and compliant.
Years of deep expertise in financial services, collections, and AI.
Focused research and expertise across the complete collections lifecycle.
From integration to performance, we manage the full journey.
Built on AI since 2016 to make collections more empathetic and efficient.
Compliance isn’t an add-on, it’s part of the core architecture.
Risk-free, contingency based models, when you win, we win.
Built to perform across the customer journey.