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Case Study

With a 43% Increase in Collection Rate and 68% Connectivity Rate, SameDay Auto Transforms Collections With Skit.ai’s Conversational AI Solution

Skit.ai helped SameDay Auto solve agent bottlenecks and maintain a leaner team. Skit.ai improved the agents’ performance by enabling them to answer more inbound return calls (in which consumers are generally calling to make a payment) and spend less time on outbound calls, which allows them to focus on activities such as skip tracing and more.

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