India’s Most Trusted
TRUSTED BY LEADING ENTERPRISES
TRUSTED BY LEADING ENTERPRISES
Many Use Cases, One Platform.
Which one is most relevant to you?
Marketing
- Loan origination & top-ups
- Product cross-sell
- Lead qualification
- Renewal & retention calls
- Savings campaign outreach
Inbound Servicing
- FAQ handling & routing
- Account balance queries
- Service ticket resolution
- Application status checks
- Service ticket resolution
Collections
- Payment reminders
- PTP capture & negotiations
- Settlement offers
- Right-party verification
- Callback scheduling
Quick to deploy, Faster to Perform.
A seamless workflow designed for the speed of modern finance.
Build
Core prompt engineering. Crafting your AI agent for your specific use case.
Test
Validating performance, accuracy, safety checks, scenario simulation.
Deploy
Deploy at scale with live numbers. Real conversations begin.
Enhance
Smarter prompts, richer knowledge, RAG and fine- tuning cycles.
End to End Voice AI, For Every Use Case.
Voice-led touch points across the full lifecycle, Inbound and Outbound.
Acquisition
- Lead generation
- Lead qualification
- Product information
- Document collection
Onboarding
- Welcome calls
- Service activation
- KYC verification
- Account setup
Service
- FAQ resolution
- Balance inquiries
- Complaint handling
- Agent transfers
Retention
- Payment reminders
- Renewal campaigns
- Upsell / cross-sell
- Feedback surveys
Frequently Asked Questions
What is Skit.ai and how does it work as a Voice AI platform?
Skit.ai is a Generative AI-powered Voice AI platform that automates customer conversations across marketing, servicing, and collections. It deploys intelligent voice bots that handle inbound and outbound calls at scale helping enterprises across banking, fintech, telecom, and consumer industries reducing costs, and drive better outcomes.
Does Skit.ai’s Voice AI manage marketing outreach, or is it exclusively for collections?
Marketing is one of Skit.ai’s three core pillars alongside servicing and collections. The platform handles lead qualification, pre-approved loan outreach, cross-sell and upsell campaigns, renewal and retention calls, insurance outreach, savings campaigns, and more, the platform is built for every conversation — not just collections.
What inbound and servicing use cases can Skit.ai’s platform handle?
The platform manages product inquiries, application status updates, welcome calls, VKYC and Re-KYC verification, payment reminders, service feedback, and 24/7 customer support, entirely automated. When human assistance is needed, the bot transfers the call instantly with full context, so agents can pick up right where the conversation left off.
How does Skit.ai handle India’s diverse languages in automated customer conversations?
Skit.ai supports 10+ regional Indian languages including Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, and Punjabi with 160+ dialect variations trained in. The bot also switches languages mid-call in real time, making every customer conversation feel natural, not scripted.
Is Skit.ai’s platform compliant with Indian banking regulations and data security standards?
Yes! Skit.ai is ISO 27001 certified and PCI-DSS , SOC 2 compliant for payment conversations. All call transcripts are stored and audit-ready, meeting the compliance standards Indian banks and regulators mandate.
How is Skit.ai different from a standard voice bot vendor across marketing, servicing and collections?
Most vendors give you a voice bot. Skit.ai gives you a platform with embedded domain expertise like portfolio modeling for collections, real-time lead qualification for marketing, and seamless agent handoffs for servicing. Every deployment comes with a dedicated team that continuously optimises performance, not just monitors it.
What are Skit.ai’s integration capabilities with existing CRM and banking systems?
Skit.ai has ready-built integrations with leading contact centre platforms (Genesys, Cisco, Avaya, Tata Communications, Exotel, Knowlarity, Ozonetel), CRMs and lending systems (Salesforce, Microsoft Dynamics, SAP, Zoho, LeadSquared, Oracle, Freshdesk), cloud hosting (AWS, Azure, Google Cloud), and telephony (SIP, WebRTC, PSTN). Data flows via API directly into your existing banking tech stack. No rip and replace required.
Marketing
- Welcome calls
- Service activation
- KYC verification
- Account setup
Inbound Servicing
- Welcome calls
- Service activation
- KYC verification
- Account setup
Collections
- Welcome calls
- Service activation
- KYC verification
- Account setup
Test
- Welcome calls
- Service activation
- KYC verification
- Account setup
What Client said
