Effortless Collections with Generative AI-powered Multichannel Consumer Communications Now in Spanish 
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Introducing our enterprise-grade suite of GenAI-powered Multichannel Conversational AI solutions for contact centers. Streamline your operations by automating, accelerating, and augmenting collections and customer support.
Learn MoreOptimize Your Collection Strategy
Tailor campaigns for consumer type, debt, and delinquency
Boost connectivity through consumers’ preferred channels
Utilize the industry’s leading Generative AI self-service solutions
One Platform for Multichannel Collection Conversations
Skit.ai is the leading multichannel Conversational AI solution provider in the accounts receivables industry, empowering collection agencies and creditors to automate collection efforts throughout the recovery journey by automating over 70 million consumer conversations.
Through our suite of multichannel solutions—voice, text, email, and chat—powered by Generative AI, Skit.ai delivers seamless and effective consumer interactions at scale, boosting recoveries and elevating consumer experiences.
Learn more about the technology behind our solutions: Skit.ai’s Augmented Voice Intelligence Platform takes a giant leap with Generative AI
Trusted by Leading Collection Agencies
Challenges We Solve
Eroding margins, rising delinquency rates, and regulatory constraints have made collections an increasingly complex field. The core challenges have persisted over the decades and only now the Generative AI-powered communication solutions are capable of solving all the challenges simultaneously.
- Cost of Collections
- Account Penetration
- Portfolio Expansion
- Accelerate Outreach
Cost of Collections
Account Penetration
Portfolio Expansion
Accelerate Outreach
Eroding margins, rising delinquency rates, and regulatory constraints have made collections an increasingly complex field. The core challenges have persisted over the decades and only now the Generative AI-powered communication solutions are capable of solving all the challenges simultaneously.
- Cost of Collections
- Account Penetration
- Portfolio Expansion
- Accelerate Outreach
Two-way Conversations
Multichannel Payment Integration
On-Call Payment
Unified Dashboard & Analytics
Context Transfer between Channels
Secure Data Exchanges
Why Us?
Our solution opens new doors of opportunity for collection companies to connect with consumers in intelligent and personalized conversations. This means 100% account penetration in a matter of minutes.
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Instant visibility into your portfolio with analytics and data-backed insights:
- RPCs
- Consumer dispositions or propensity to pay
- Disputed debt
- Attorney representation
The solution resolves a large portion of calls through end-to-end automation, and transfers the more complex calls to your live agents, enabling them to focus on high-value tasks.
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Automate scalable consumer conversations at a fraction of the cost of traditional calls, processing also the accounts that used to be left behind due to cost of collections and agent bandwidth constraints.
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Skit.ai’s solution enables clients to be fully compliant with laws and regulations at both the federal and state levels, including the TCPA, FDCPA, Reg F, and HIPAA, and has all industry-leading certifications like PCI-DSS, SOC 2 Type II, and ISO 27001:2022 certifications. Our compliance-first approach ensures prompt updates as regulations evolve.
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Infinitely Scalable Consumer Conversations
Our solution opens new doors of opportunity for collection companies to connect with consumers in intelligent and personalized conversations. This means 100% account penetration in a matter of minutes.
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Debt Portfolio Segmentation
Instant visibility into your portfolio with analytics and data-backed insights:
- RPCs
- Consumer dispositions or propensity to pay
- Disputed debt
- Attorney representation
Augmenting Live Agents
The solution resolves a large portion of calls through end-to-end automation, and transfers the more complex calls to your live agents, enabling them to focus on high-value tasks.
Learn More
Cost of Collections
Automate scalable consumer conversations at a fraction of the cost of traditional calls, processing also the accounts that used to be left behind due to cost of collections and agent bandwidth constraints.
Learn More
100% Compliance
Skit.ai’s solution enables clients to be fully compliant with laws and regulations at both the federal and state levels, including the TCPA, FDCPA, Reg F, and HIPAA, and has all industry-leading certifications like PCI-DSS, SOC 2 Type II, and ISO 27001:2022 certifications. Our compliance-first approach ensures prompt updates as regulations evolve.
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Here Is What Our Customers Have Said
“Skit.ai’s Digital Voice Agent is performing as well as our average collector on the floor. We’ve been telling our peers in the industry that Skit.ai is one of the best ideas we’ve implemented at American Finance to date. We chose Skit.ai for its robust technology and understanding of the debt collections space, and we were equally impressed with how responsive and easy to work with the team was.”
Dean Stibbs
Director of Information Technology at American Finance
“Skit.ai’s Voice AI solution has enabled us to reach a performance level that we could not have imagined before. Our clients are happy with our results, and so are our agents, who no longer have to spend time establishing right-party contact and get to interact with engaged consumers. I can easily say that Skit.ai’s solution has augmented our collection process.”
Peter Roberto Jr.
Director of Operations at Empire Credit and Collections
“Skit.ai has been a game-changer for our collection strategy, as it’s helped us accelerate and streamline our recovery efforts. As early adopters of Skit.ai’s solution, we’ve been excited to be part of the AI transformation of the debt collection industry. Starting from the very first month we adopted it, we were impressed with the number of outbound recovery calls it could initiate and handle simultaneously.”
Ken Armstrong,
President and COO at Creditors’ Discount and Audit Company (CDAC)
"Skit.ai is helping us optimize agent bandwidth, as it enables our agents to spend more time answering high-value inbound calls. With Skit.ai as our first filter, our long-term goal is to ramp up call automation and increase inbound calls. The voice AI platform has already helped us take steps in that direction, with the 40% boost in inbound traffic as a testimony to the solution's efficacy. We look forward to furthering our engagement with Skit.ai."
Rebecca Roberts-Stewart,
COO at LJ Ross Associates
“Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets regardless of staffing fluctuations and training gaps, especially in a market as competitive as the auto finance space in Texas. The process of making manual outbound calls for auto finance collections is very inefficient because you need to do many attempts to cover your portfolio. The Voice AI solution connects with thousands of files within minutes, establishes RPC, and engages with the consumers, delivering a curated portfolio to our agents and making their job more pleasant and efficient.”
Russell Warden,
CEO at SameDay Auto Finance
