Creating the Future of Automated Collections: Intelligent, Precise and Effective

100+

Customer Success Stories

1 Billion+

Automated Conversations

$1 Billion+

Accounts Resolved

Leading the Way in Innovating Collections:
Infinite Scale, Unmatched Efficiency

Streamline workflows, optimize agent bandwidth, and minimize manual intervention with Skit.ai’s fully compliant bots.
With end-to-end collection capabilities, enterprises and collection agencies can process more accounts and acquire larger portfolios, increasing their margins and growing their business.

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Hyper-personalized interactions across Voice, SMS, Chat, and Email, with seamless AI-to-human handoff at critical touchpoints, driving higher right-party contact and engagement rates.

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Dynamic regulatory adherence, real-time monitoring, and full audit trails with FDCPA, Reg F, TCPA, HIPAA, and SOC 2 compliance baked into every interaction.

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Plug into existing platforms and systems through Robotic Process Automation (RPA), including CRM, telephony, SMS, payment gateways, and spam monitoring solutions, enabling real-time orchestration, adaptive routing, and campaign performance optimization.

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Automate repeat tasks, cut operational costs, deliver outcome-driven collections — while augmenting live agents only when necessary.

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Proven Performance Metrics You Can Count On

Up to

10X
ROI for
inbound

Up to

66%
Reduction in
cost of outreach

Consistent

100%
Account
penetration

Achieve

100%
Resolution
rate with GenAI

World's First
AI-Native Collections Platform


Skit.ai’s Collection Intelligence Platform orchestrates every stage of the recovery journey — powered by Agentic AI, real-time analytics, multichannel outreach, and dynamic compliance.
From first outreach to final resolution, optimize every engagement with adaptive, predictive, and compliant strategies — at infinite scale.

Multiple channels

Engage consumers where they are, when they are most receptive.

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Compliance

Dynamic compliance engines ensure every communication meets compliance standards — across channels, states, and campaigns.

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Analytics

One unified dashboard offers 360° visibility into every campaign, every interaction, and every dollar recovered.

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Integrations

Rapid integrations with CRMs, payment gateways, dialers, telephony, and SMS platforms.

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Large Collection Models(LCM) for Data-driven Collection Strategies

Skit.ai’s Large Collection Model (LCM) segments consumers based on behavior, credit profiles, and interaction patterns, dynamically optimizing communication strategies and maximizing recovery likelihood for each cohort.

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Consistent Compliance. Personalized Engagement. Maximum Penetration.

Automate right-party contacts (RPCs), payment negotiations, and dispute handling across voice, SMS, email, and chat — while ensuring human escalations are timely and context-aware.

Save up to 50% of human agent time while delivering personalized consumer journeys tailored to intent and ability-to-pay models.

Revenue Forecasting, Personalized Playbooks.

Skit.ai’s decision engines predict collection outcomes based on behavioral segmentation — recommending optimal channels, timings, and messaging strategies to recover more with fewer attempts.

From First Contact to Payment — Fully Automated, Fully Auditable.

Automate the full recovery lifecycle:

  • RPC Verification
  • Promise-to-Pay (PTP) Capture
  • Payment Negotiations and Processing
  • Intelligent Escalations
  • Payment Reminders and Callback Scheduling

Maximize consumer engagement, reduce handling times, and scale recoveries without scaling costs.

Frequently Asked Questions

Skit.ai is an AI-first collections technology company transforming how creditors, lenders, debt buyers, and agencies automate and optimize recoveries. 

The platform unites AI-driven decisioning, autonomous omnichannel agents, and human-AI collaboration to deliver higher liquidation, lower costs, and a superior consumer experience at scale.

Purpose-built for regulated collections, Skit.ai enables compliant, personalized engagement across voice, SMS, email, and chat, integrating seamlessly into existing systems and providing deep analytics for full transparency and control.

Skit.ai takes collections beyond automation. Where traditional dialers focus on volume, Skit.ai focuses on intelligence, bringing together decisioning, conversation, and compliance in one connected platform. Each interaction is guided by context, not scripts, allowing the AI to adjust tone, timing, and channel dynamically.

Here’s what makes Skit.ai different:

  • AI-first omnichannel automation: Voice, SMS, email, and chat operate in sync, driven by behavioral insights and compliance guardrails that ensure every outreach is relevant and regulation-safe.
  • Collections intelligence that learns and adapts: Our models are trained on data from 53,000+ creditors and 19+ debt types, using behavioral and financial signals to continuously refine strategy and improve recovery.
  • Proven performance and scale: Over 8 years of deployment, one billion consumer conversations, and $1B+ in accounts resolved, we’ve supported global enterprises across regulated industries to improve recoveries at scale.

With Skit.ai, collections evolve from static automation to a self-improving system that consistently delivers higher liquidation, lower costs, and better consumer experiences.

Skit.ai’s platform is built on a compliance-by-design framework that enforces federal, state, and local debt-collection laws in real time. The system automatically applies FDCPA, TCPA, and Reg F rules, along with stricter state-level regulations such as Massachusetts’ and New York’s two-contact limits .

The platform’s Compliance Layer uses consumer location data to determine applicable laws, preventing any non-compliant dials before they occur. All conversations are recorded, encrypted, and auditable, meeting SOC 2, PCI-DSS, and ISO 27001 standards.

Every interaction is monitored for accuracy and transparency, with built-in human oversight to review, intervene, and ensure the AI operates within both regulatory and ethical boundaries

Absolutely. Skit.ai is designed to fit into your existing tech stack, not replace it. It integrates easily with CRMs (Salesforce, Temenos, Finvi, etc), dialers (Dialpad, NICE, etc), and payment processors (Repay, Stripe, etc). You can connect through secure APIs, middleware, or SFTP, with real-time or batch updates. All call dispositions, payments, and consumer updates sync back to your system of record. We also provide sandbox and reconciliation tools to ensure your data remains consistent and auditable across systems.

Absolutely. Collections isn’t a feature of our platform — it’s the foundation it’s built on.

Skit.ai has partnered with 53,000+ creditors across 19+ debt types, powering recovery for banks, agencies, fintechs, healthcare systems, and utilities. Our AI is trained on millions of regulated consumer interactions, incorporating the language, tone, and negotiation patterns unique to collections.

Every model operates within our Compliance Layer, which aligns with FDCPA, TCPA, Reg F, and state-level rules, ensuring performance never comes at the cost of regulatory safety. 

With over eight years of live deployments, one billion conversations, and $1B+ in accounts resolved, Skit.ai brings the experience, data, and compliance depth needed to deliver results from day one.

Yes. Every engagement begins with a live, production-grade pilot designed to validate performance, compliance, and ROI in real-world conditions.
These 30–60 day pilots use your actual portfolios and systems, with full integration, compliance alignment, and live reporting, not simulations or test data.
From the start, clients have visibility into key metrics like right-party contact, promise-to-pay, and cost per resolution, tracked through transparent dashboards.
The goal is simple: prove measurable impact quickly and give your team complete confidence before scaling across the organization.

Most clients see measurable results within the first 30–60 days:

  • Higher right-party contact (RPC) and promise-to-pay (PTP) rates driven by smarter segmentation and natural-sounding AI.
  • Lower cost per resolution from automation and fewer manual calls.
  • Improved consumer experience with consistent, compliant omnichannel communication.

Our pilots are fully instrumented with live dashboards, tracking performance in real time so you can quantify impact before scaling to production.

Typical pilots go live in 4–6 weeks, depending on integration depth. We begin with a scoping and compliance alignment phase, followed by sandbox testing and production rollout.

Standard integrations use JSON-based APIs or SFTP templates, making setup straightforward. Our team handles mapping, QA, and go-live support, ensuring a smooth transition with no downtime to existing operations.

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