Hello! Welcome to Skit.ai. Click here to book a demo.

GenAI-powered Omnichannel Conversational AI

Easy to integrate, easy to deploy, cost- effective, low investment, and minimal IT lift required.

Conversational AI for Collections

Our solution’s rapid deployment enables you to start collecting immediately and requires
minimal effort on your end, eliminating the need for specialized IT staff.

Static Image

Let’s learn more about your inventory, debt, team, and growth vision.

Choose a mix of any solution you need:
Voice: Inbound/ Outbound or both
AI assistants – SMS, email or chatbot

  • Verification/authentication methods
  • Languages: English, Spanish or both
  • Extent of automation: Right-party contact (RPC), promise-to-pay (PTP),
    payment automation
  • Review and configure compliance filters

  • Ready integrations (Go live in < 48 hours)
  • Custom integrations (Go live in 3-4 weeks)
  • CRM : API / RPA / SFTP
  • Payment gateways: Over 20+ partners
  • Telephony and SMS: SIP Trunk and PSTN provider

Through the chosen CRM integration method share account
details that you want to engage with through Skit.ai.

Engage with the selected accounts through Skit.ai’s solution and get
campaign outcomes instantly updated in the CRM.

Monitor and Optimize

Dashboard & analytics

Access real-time campaign outcomes. The dedicated customer success team and campaign managers are with you 24/7.

Optimized collection strategy

Our Large Collection Model-based decision engine recommends the optimal collection strategy.

Why Skit.ai

Go live in < 48 hours

Extensive integration

Minimal IT resources needed

End-to-end collection automation

Industry expertise

Omnichannel compliance

Higher ROI

Low investment

100+ Customer success stories

Stay ahead of the curve.

Book a demo today and learn about the benefits of Omnichannel Conversational AI.

Book a Demo

How Does Voice AI Handle Outbound Collection Campaigns?

Conversational Voice AI enables companies to automate thousands of consumer interactions within minutes at a fraction of the cost of manual collection calls. Collection agencies and creditors have been relying on our solution for both outbound and inbound calls, successfully cutting costs and accelerating the recovery process.

Right-Party Contact (RPC)

  • Triggers the outbound call based on pre-determined criteria
  • Identifies itself and the collector
  • Authenticates consumer through SSN, DOB, or zip code (either one-step or two-step authentication)
  • Establishes Right-party Contact (RPC)

Promise-to-Pay (PTP) and Payment

  • Captures dispositions
  • Collects payment
    • Live agent-assisted payment
    • Payment via SMS link
    • On-call payment (card on file or card payment)

Agent Transfer

  • Identifies the issue
  • Transfers call to a live agent
  • Facilitates context-based transfers to different agents
  • Shares the call context with the live agent
    • Consumer's information
    • Disposition sequence

Next Steps

  • Feeds data to the CRM (customer relationship management) and provides analytics for further action
  • Performs auto-retries, transfers to a live agent, or closes the call with relevant prompts

The Impact of Omnichannel Conversational AI Automation on Debt Collection

Collection agencies and creditors have reported a significant impact on their collections after adopting Omnichannel Conversational AI.

Book a Demo

The Latest Reads from Skit.ai

Explore Resources

Featured Resource

An Introduction to Large Collection Models

We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.

Read More

Blog

4 Easy Steps to Go Live with Voice AI for Collections

Read More

Blog

Beyond Automation: Top 6 Conversational AI Companies

Read More