Skit.ai’s latest generation of LLM-powered bots can handle complex interactions with better context understanding, sentence parsing, out-of-scope utterances, and response generation, resulting in significantly higher conversational effectiveness.
Our bots handle complex interactions, minimizing the need for agent transfers. As LLMs evolve, you can leverage them to deliver end-to-end conversational automation, reducing agent dependency by 75%.
Skit.ai’s Conversational AI solution is designed to eliminate silos, enabling seamless and intelligent conversations across multiple channels, including voice, SMS, chat, and email. We go beyond basic omnichannel capabilities by understanding the best channel for engagement, providing a personalized experience that caters to the granularity of consumer preferences.
The Skit.ai solution, powered by GenAI, significantly accelerates the creation and personalization of new bots, reducing the complexity and effort required earlier. Enterprises interested in scaling their collection operations have relied on Skit.ai’s solution to create new bots faster, enter new markets, and diversify their use cases.
Skit.ai’s solution enables clients to be fully compliant with laws and regulations at both the federal and state levels, including the TCPA, FDCPA, Reg F, and HIPAA, CRTC rules in Canada. It has all industry-leading certifications like PCI-DSS, SOC 2 Type II, and ISO 27001:2022 certifications. Our compliance-first approach ensures prompt updates as regulations evolve.
