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Cognitive Chat Assistant

Put Your Customers in
Control With Our
Self-Service Assistant

Chatbots that understand consumers
and their needs.

Book a Demo

Chatbots That Deliver Exceptional
CX to Drive Business Growth

Self-service options customized to meet customer needs, ensuring quicker and more efficient issue resolution and empowering them to address their concerns independently without the need to speak with an agent.

Self-Serve Chatbots Built for Enterprises

Allow your customers to resolve queries with instant responses. Ensure consistent,
personalized interactions in every conversation.

Empower customers with self-service

Give your customers the ability to resolve their queries independently with tailored self-service options, eliminating the need for human intervention. Basic inquiries are resolved quickly, and each customer receives a personalized menu based on past interactions, enhancing their overall experience.

Accurate resolutions in every conversation

A chatbot’s knowledge base is its backbone, determining its ability to resolve customer queries. With an advanced knowledge base, chatbots can address a wide range of questions and deliver the most accurate solutions.

Drive sales

Chatbots are invaluable for boosting sales by driving website traffic and providing instant responses to FAQs. They also streamline operations by efficiently closing service tickets, reducing the need for agent involvement.

Effortless setup and high ROI

Easily implementable through a single widget, self-service chatbots deliver exceptional ROI. Engaging tech-savvy users allows efficient, independent issue resolution without human intervention, enhancing both customer satisfaction and operational cost savings.

Lead generation and revenue acceleration

Deploying chatbots accelerates lead generation by quickly resolving customer queries and guiding them to key CTAs. This fast-tracks conversions, driving revenue growth while enhancing customer satisfaction.

Proven Performance Metrics You Can Rely On

Our platform delivers consistent and exceptional service powered by Generative AI.

90%

Self-served
queries

45%

Boost in
CSAT

30%

Increase in customer
self-service preference

50%

Reduction in
customer effort score

25%

Reduction in complaints
transferred to agents

20%

Reduction in
operational costs

The Skit.ai Competitive Edge

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Skit.ai chatbots integrate effortlessly with your existing technology, maintaining smooth operations without disrupting current workflows. This hassle-free implementation also connects with payment portals and CRM systems, providing
a unified and seamless experience for both your team and customers.

We prioritize compliance by adhering to industry regulations, including data protection measures. This ensures both your business and customer data remain secure and fully compliant with legal requirements.

Our chatbots retain context across all channels, enabling unified, contextual conversations based on previous interactions. This ensures a smooth, consistent customer experience and enhances the overall customer journey.

By analyzing customer interactions, our bots continuously improve, offering a more refined and personalized experience with each return visit. This boosts query resolution speed and enhances customer satisfaction through tailored engagement.

Experience the power of our chatbot solution firsthand. Book a Demo to see how our technology can streamline your chat interactions and transform your customer engagement.

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