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Generative AI-powered Suite of Conversational Solutions for Enterprise.
Talk to One of Our ExpertsGenAI-powered omnichannel conversations help RCM providers overcome early-out collection challenges, boosting collections and enhancing patient experiences.
Book a DemoWhether answering inbound calls from patients or launching an outbound collection campaign, RCM
providers can significantly benefit from Skit.ai’s technology by automating their communication channels.
Collect more
payments
Shorten the
recovery cycle
Reduce
charge-offs
Solve staffing
challenges
Save
Costs
With Skit.ai’s Omnichannel Conversational AI solutions, early-out collection providers can initiate
thousands of conversations across various channels within minutes and handle inbound calls
and messages 24/7, so they never miss a single recovery opportunity.
Handle extensive outreach, including multiple follow-ups, to establish contact with patients. Reach out through the patient’s preferred channels, such as voice, SMS, or email, for a personalized approach.
Authenticate patients and provide bill breakup and account information. Send billing documents through email or SMS, enhancing the patient experience.
Assist patients in negotiating suitable payment plans. Set up payment plans or autopay to ensure a smooth bill resolution.
Send payment reminders on planned dates.Use SMS or email for a non-intrusive experience, maintaining a respectful engagement.
Collect payments on-call or direct patients to a mobile-friendly payment portal via a text-based link. Following payment, promptly send confirmations and receipts through SMS or email for record-keeping and peace of mind.
By integrating your dialer system with seamless Conversational AI capabilities and timely campaign analytics, Skit.ai expedites your collection process and enables your healthcare clients to maintain an efficient cash flow.
Extensive outreach through multiple channels boosts patient
engagement, leading to higher payment rates.
Targeted outbound campaigns powered by AI accelerate
the collection process.
By minimizing the number of bills sent to collections, AI helps
mitigate bad debt losses.
Conversational AI augments human resources, enabling your staff
to efficiently handle larger account volumes.
Automation reduces operational expenses and maximizes revenue
recovery, contributing to the business’ financial health.
Skit.ai offers multiple communication channels to meet diverse patient
preferences, enhancing engagement and fostering a positive experience.
Skit.ai’s bots can initiate personalized outreach to patients via multiple channels, such as phone calls with Voice AI, text messages, emails, and chatbots, ensuring a swift connection and effective engagement, while offering scalability to RCM providers.
Skit.ai’s Conversational AI solution handles every inbound inquiry; it can authenticate patients, clarify bill breakdowns, answer frequently asked questions, facilitate on-call payments, share text-based payment links, and even set up payment plans, offering convenience and maximizing payment opportunities.
Skit.ai’s solution augments human efforts by automating the most repetitive and time-consuming tasks, empowering your staff to focus on resolving complex disputes and providing personalized patient assistance when needed. This includes clarifying bills, patient follow-ups, payment assistance, and post-call activities.
Collections
Account
penetration
Boost in
connectivity rate
Support
Reduction in
cost of collections
We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.
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