Skit.ai has transformed our customer outreach. Previously, most of our calls resulted in disconnects or non-connects, with many people not engaging after the initial call or message. With Skit.ai, we now handle all inbound calls effectively. If the bot can’t fully resolve an issue or a customer wants to speak to someone directly, they can transfer to one of our dedicated agents, a team we’re actively growing. Skit.ai has truly improved our engagement and efficiency.
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