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Auditron is the force behind our resilient, scalable, and consistent voicebots. It enables the bots to handle any interaction with precision and reliability.
Book a DemoBuilding a voicebot is easy—ensuring it performs reliably is the real challenge. Manual testing is slow, error-prone and expensive. Auditron is an AI-powered testing engine that tests the bot on every possible scenario, ensuring flawless bots.
Enhances the voicebot's ability to navigate complex conversations, manage unexpected user inputs, and deliver seamless customer experiences across diverse scenarios.
Auditron ensures your voicebot follows the intended dialogue flow and responds with the right information at every step. By simulating real user interactions, it verifies whether the bot's logic holds up across various paths—catching issues like misrouted flows, incomplete handoffs, or inaccurate responses before they impact real customers.
Users don’t always follow scripts—and your bot shouldn’t break when they don’t. Auditron identifies edge cases, such as ambiguous phrasing, slang, or emotionally charged inputs, helping you uncover how the bot handles curveballs. These insights allow you to fine-tune your bot to stay composed and helpful, even in unpredictable scenarios.
Beyond testing what’s expected, Auditron measures how well your bot adapts to varied inputs, user personas, and communication styles. Tracking performance metrics like accuracy, determinism, and success proximity provides actionable data to continuously optimize your bot’s reliability, scalability, and user satisfaction.
Auditron doesn’t just test how your bot talks—it measures how well it performs. The integrated Debt Collection Performance Score benchmarks your bot’s responses against industry standards and client-specific goals. This ensures your bot is conversationally intelligent and fully aligned with regulatory compliance and key business objectives.
Auditron ensures your voicebot adheres to industry regulations and compliance standards in debt collection scenarios. It flags non-compliant responses before they reach the customer.
Your bot delivers reliable, factually correct responses across all financial interactions. This builds trust and minimizes the risk of miscommunication.
Auditron ensures high bot availability through rigorous testing and a proactive approach, helping maintain a robust and reliable performance.
Auditron evaluates how well the bot supports your specific business goals, from customer engagement to resolution efficiency. It helps fine-tune performance to drive measurable outcomes.
Auditron ensures your voicebot adheres to industry regulations and compliance standards in debt collection scenarios. It flags non-compliant responses before they reach the customer.
Your bot delivers reliable, factually correct responses across all financial interactions. This builds trust and minimizes the risk of miscommunication.
Auditron ensures high bot availability through rigorous testing and a proactive approach, helping maintain a robust and reliable performance.
Auditron evaluates how well the bot supports your specific business goals, from customer engagement to resolution efficiency. It helps fine-tune performance to drive measurable outcomes.
Auditron uses three targeted testing approaches to evaluate and enhance your voicebot’s performance—ensuring it’s ready for real conversations, edge cases, and everything in between.
Auditron is powered by a robust, AI-driven testing framework designed to simulate, evaluate, and improve real-world
voicebot performance. At its core are three essential components that work together to deliver deep insights,
high accuracy, and continuous improvement.
We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.
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Customer Experiences,
Augmented by Conversational AI
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