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banking

Banking

Intelligent and secure
customer support you can
always count on

Accelerate growth and strengthen customer connections with
AI-powered banking. Built on a secure, AI-powered platform, Skit.ai’s solution ensures seamless, intelligent banking experiences tailored
to every customer’s needs.

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Empower your banking services with secure,
AI-driven solutions for every use case.

Deliver real-time customer service, and offer 24/7 personalized, human-like interactions
across multiple channels and languages.

Deliver Simplified, Swift, and Intelligent
Banking Experiences

Intelligent Banking Across All Channels for
a Superior Customer Service

Voice AI

Zero wait time and no missed collection opportunities.

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SMS

Configurable outreach campaigns and improved consumer engagement.

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Email

Real-time, automated responses for incremental penetration.

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Chat

Collect more with convenient self-service.

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Achieve Consistent Customer Engagement and Delight

Leverage artificial intelligence across multiple communication channels to improve payment collections through
empathetic interactions with your customers.

24/7 Availability

Omnichannel Conversational AI provides round-the-clock assistance across multiple channels, ensuring your customers get help whenever they need it.

Instant Responses

Eliminate wait times with instant and accurate responses, improving customer satisfaction and engagement.

Hyper-Personalized Interactions

Skit.ai’s Conversational AI solution can send payment reminders and follow-ups, helping reduce delinquencies.

Elevated CX at Scale

Tailor your communication strategy to each customer’s needs,
improving the effectiveness of your collections efforts.

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Enable your customers to perform routine transactions such as payments
and account updates through AI-powered interfaces.

Reduce your reliance on your customer support staff by automating
large volumes of interactions with AI.

Provide a seamless experience across multiple channels, including voice,
chat, text, and email. Enable your customers to switch between channels without
losing context, ensuring a smooth and cohesive interaction experience.

Access actionable insights to guide your decision-making process. Skit.ai’s software analyzes customer response patterns and data to recommend best practices, such as the optimal channel, timing, and number of engagement retries for each customer.

Skit.ai’s platform is preset with all the applicable compliance filters at the federal and state levels. Skit.ai’s solution adheres to all telephony, data security, and collection-related regulations, such as the TCPA in the U.S. and CRTC rules in Canada.

Compliant Conversations

See What Our Customers Are Saying

Delivering value to 100+ businesses:

100%

Consistent
account penetration

66%

Reduction in
cost of outreach

2X

Boost in
connectivity rate

24/7

Support

33%

Containment rate

Accelerate your collections with the seamless integration of Skit.ai’s Conversational AI capabilities.
Easy to deploy, easy to integrate, easy to use. Go live in <48 hours!

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Latest reads from Skit.ai

Explore Resources

Featured Resource

An Introduction to Large Collection Models

We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.

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Blog

Beyond Automation: Embracing Conversational AI for Smarter, More Efficient Debt Collections

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Blog

How Is the U.S. Planning To Regulate AI in Financial Services?

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