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Cognitive Email Assistant

Effortless Email Automation:
Simple, Effective, Efficient

Change the way you manage email communications with your customers. Our Cognitive Email AI technology enhances efficiency, personalization, and effectiveness, helping you connect with your audience like never before.

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Faster Resolution with
Automated Emails

Engage with hyper-personalized emails to deliver an exceptional customer experience and never miss out on responding to your customers.


Effective Email Communications
That Drive Smooth Business Outcomes

Tailored emails for impactful outreach

Identify customers by their email addresses and deliver hyper-personalized emails that resonate and feel relevant. The bot references previous communications and open support tickets, allowing seamless conversation continuity. By analyzing interaction history, it effectively meets customer needs, enhancing engagement and improving response rates for more effective communication.

Automated, faster responses
for first-contact resolution

Ensure quick and effective communication with two-way communication, enabling faster responses and 24/7 availability. Respond instantly when the customer reaches out and increase the likelihood of resolving issues on first contact, thus enhancing customer satisfaction.


Advanced multiple-intent detection

Accurately understand and address complex customer emails by identifying multiple intents within longer messages. This ensures that every aspect of the customer's query is addressed in a single interaction, leading to comprehensive solutions and improved customer trust.


Effortless and convenient payments

Streamline collections by offering easy payment options, such as card-on-file or payment links. This reduces the time and effort required from customers, allowing for quicker payments and providing a smoother, more convenient experience.

Agent callback scheduling

Easily schedule callbacks with live agents to handle complex queries. This ensures that customers receive timely assistance from an expert, improving satisfaction and delivering a seamless support experience.

Proven Performance Metrics You Can Rely On

20%+

Open rate

5%+

Click rate

0

Spam

<0.5%

Unsubscribe rates

20%

Increase in FCR rate

25%

Increase in engagement time

The Skit.ai Competitive Edge

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Our email bot provides round-the-clock assistance, ensuring customers get the help they need at any time, regardless of time zones or business hours. With real-time responses, customer inquiries are addressed immediately, offering fast resolutions and a seamless experience without delays.

Facilitate easy transactions with our integrated payment portal or card-on-file solutions, allowing customers to pay directly through email communications.

Sending email responses directly from your domain ensures immediate verification, protecting customers from fraudulent voice and SMS communications. Our email bot delivers secure hyperlinks, guiding users to trusted portals. 

Skit.ai’s proprietary engine, combined with best practices, improves deliverability, reduces unsubscribe rates, minimizes spam, and ensures emails reach the primary inbox for a safer and more reliable experience.

Ensure faster response times for industries like insurance and banking, improving compliance with regulations such as IRDAI’s 4-hour cashless claim mandate. Leverage compliant email templates tailored for highly regulated sectors like collections, incorporating required elements such as Mini Miranda rights, opt-out options, and account details to stay within industry guidelines.

Our email automation bot integrates effortlessly with your current platforms, enhancing functionality without interrupting your workflows. By connecting directly with your domain, it strengthens customer trust in your outreach efforts, while also integrating with payment portals and CRM systems to deliver a smooth, unified experience.

See Our Email AI in Action Discover how our Email AI solution can transform your email strategy.
Book a Demo to explore the features and benefits tailored to your needs.

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