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Collection Orchestration Platform

The World’s First Collection Orchestration Platform

Syncing every collection effort and leveraging insights from each conversation to create the perfect
omnichannel collection strategy and automate execution for each account.

Effortless. Automated. Data-Driven
GenAI-Powered Collections.

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End-to-End Collection Automation, from Strategy to Execution

Skit.ai’s proprietary Large Collection Model guides enterprises and collection agencies in executing effective collection strategies by identifying engagement outcomes and patterns for each account. The outcome data can help strategize and execute a more personalized plan and deliver successful recovery campaigns.

Large Collection Model (LCM)
Build a Data-Driven Collection Strategy

Skit.ai’s integrated platform for debt collections is powered by a Large Collection Model (LCM)-based strategy engine that predicts collection propensity based on consumer demographics and debt details. The engine recommends the best use of each communication channel to maximize outcomes while minimizing time and effort.

Gain valuable insights from conversational data to understand who your consumers are, when they’re most responsive, and how best to reach them. Use these data-driven insights to fine-tune consumer outreach strategies and make more effective business decisions.

Access a single, comprehensive dashboard that provides a real-time view of omnichannel outreach performance for each campaign. Quickly assess which channels and messages are most effective in reaching and engaging consumers.

Stay informed about collection costs and assess the ROI for each campaign or monthly cycle. Track key metrics like connectivity and containment rates daily to identify trends and areas for improvement.

Use promise-to-pay (PTP) and right-party contact (RPC) rates to segment consumers effectively and refine your collection approach. Tailor your channel strategy to increase engagement and enhance collection outcomes based on consumer behavior.

Leverage conversational data to drive your business decisions

Gain valuable insights from conversational data to understand who your consumers are, when they’re most responsive, and how best to reach them. Use these data-driven insights to fine-tune consumer outreach strategies and make more effective business decisions.

Dashboards to track campaign outcomes

Access a single, comprehensive dashboard that provides a real-time view of omnichannel outreach performance for each campaign. Quickly assess which channels and messages are most effective in reaching and engaging consumers.

Monitor the cost of collection and ROI

Stay informed about collection costs and assess the ROI for each campaign or monthly cycle. Track key metrics like connectivity and containment rates daily to identify trends and areas for improvement.

Consumer segmentation and channel strategy

Use promise-to-pay (PTP) and right-party contact (RPC) rates to segment consumers effectively and refine your collection approach. Tailor your channel strategy to increase engagement and enhance collection outcomes based on consumer behavior.

Collection Orchestration Platform

The Only Platform Built for Collections

Parameter-based strategy engine
  • Propensity to pay
  • Account segmentation
  • Preferred mode of communication
  • Credit score
  • Conversational history
Simplifying execution
  • Channels (voice, SMS, email, chat)
  • Account
  • Message
  • Timing
Reoptimized based on outcomes
  • Monitor campaigns
  • Real-time analytics and dashboards
  • Trend analysis and reports.

Platform Capabilities

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  • Identify underperforming consumer segments
  • Recommend omnichannel engagement
  • Forecast revenue and recovery
  • Re-optimize strategies with every conversation

  • Sync omnichannel conversations for strategy optimization.
  • Converse with consumers via multiple channels without losing context
  • Seamlessly transition from phone calls to SMS to web chats.
  • Sequence channel-based interactions for better collection results.
  • Enhance CX and expedite collections.

We automate the entire collection journey, from verifying the consumer and collecting payments to handling inquiries and disputes

  • Right-party contact verification
  • Promise-to-pay capture
  • Payment automation
  • Callback scheduling

  • We are committed to a compliance-first approach and build our solutions to meet every applicable regulatory requirement.
  • Skit.ai’s platform has built-in compliance filters to meet federal and state regulations for every region, including the U.S. and Canada.

The Skit.ai Platform Edge

Omnichannel Compliance

Skit.ai’s solution combines every channel into one conversational flow
for each consumer, ensuring compliance at every touchpoint.


Go live in <48 hours

Whether you select a specific channel or deploy the full suite of our Conversational AI solutions, we’ll help you go live in less than 48 hours. This enables you to start benefiting from our solution right away.

Cutting-edge technology

With Skit.ai, you gain access to the most advanced Conversational AI technology in the collections space. Our industry-leading Generative AI-powered bots are ready to surpass human performance.


Domain expertise

When it comes to collection-specific conversations, we are not only industry pioneers but also, by far, the only company focusing primarily on collections. With Skit.ai, you get an unparalleled collection experience.


Minimal IT lift

We’ve simplified our solution to the core, requiring minimal technical involvement from your end during the implementation phase and beyond, so you can start benefiting without any hassle.

Create. Configure. Optimize.

Skit.ai’s Generative AI technology powers our suite of Conversational AI solutions, which sync every consumer interaction, retain context across channels, and enhance the entire collection journey.

Choose conversational design

LLM-Powered Conversational Designs

Configure engagement strategy

Call -> No Pickup -> SMS

SMS-> Call → SMS

Call→ Call→ Call→ SMS

Optimize strategy and
execution

Optimize channel usage based on outcomes to improve your collection strategy and boost collections.

Customer Success Story

Be it expanding business, introducing automation, or cutting costs, collection leaders
have been seeking technological solutions to solve all their challenges.

Southwest Recovery Services automated consumer inbound calls and 'saw remarkable results—a 10X return on the tech investment.

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How Uown Leasing, a financial services company, generated a 25X ROI with Conversational AI-powered outreach campaigns.

Download Case Study

Transform your outreach strategy and consumer support.
Take the first step today!

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Latest reads from Skit.ai

Explore Resources

Featured Resource

An Introduction to Large Collection Models

We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.

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Blog

Beyond Automation: Embracing Conversational AI for Smarter, More Efficient Debt Collections

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Blog

Seamlessly Integrate Conversational AI with Your CRM Platform Using RPA

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