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Generative AI-powered Suite of Conversational Solutions for Enterprise.
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Maximize collection efficiency and reduce costs through intelligent automation and streamlined processes, ensuring faster recoveries
with minimal effort.
Boost efficiency, enhance agent productivity, and improve customer experiences with Skit.ai’s technology. By leveraging Conversational AI’s end-to-end collection capabilities, early adopters have significantly improved their collection efficiency while boosting agent productivity.
Implementing an omnichannel strategy boosts engagement and enhances debt resolution, with
SMS and email proving to be more cost-effective than calls. This approach has helped industry-leading
organizations significantly lower their collection costs while maintaining effective communication.
With Skit.ai, you can automate key parts of your collection process, minimizing agent involvement and allowing your team to concentrate on high-priority tasks. Automating tasks such as logging, post-call interaction recording, compliance monitoring, and generating daily reports saves 20% of agent bandwidth. Additionally, by reducing voicemail drop-offs and freeing up 30% more agent capacity, this solution lowers costs, boosts productivity, and empowers your team to manage larger portfolios, leading to higher collections.
The cost of collections is much higher when a live agent dials and handles the call. With capabilities at par with a collection agent, Skit.ai helps you reduce the cost of outreach by 75%. Additionally, you will avoid investing resources on wrong-party contacts, callback requests, disputes, and so on.
With Skit.ai’s solution, you can accomplish much more with the same staff size. Embrace the efficacy and cost-effectiveness of omnichannel engagement to expedite and boost your collections.
Day Knight & Associates leveraged Skit.ai's Omnichannel Conversational AI solution to reduce the cost of collections by up to 2/3rds.
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For Inbound
Collections
Connectivity
Reduction in the cost of outreach
Account penetration
We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.
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Customer Experiences,
Augmented by Conversational AI
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