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Early-Out Collections

GenAI Conversations
that Enhance Patient
Experiences

Helping patients with 24/7, two-way
omnichannel support for a pleasant
early-out payment experience.

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Improve Patient Engagement with GenAI

The only Omnichannel AI solution built for end-to-end, early-out
collections with 24/7 availability

Outbound

Maximize account penetration

  • Reach 100% account penetration and 2X connectivity within a week.
  • Automate right-party contact (RPC) verification, answer FAQs, collect
    insurance details, and facilitate agent transfers.

Expedite recovery

  • Dial thousands of simultaneous calls within minutes.
  • Boost patient engagement through omnichannel outreach and
    expedite recovery.
Inbound

Facilitate seamless conversations

  • Negotiate payment plans, set up autopay, and offer the
    convenience of omnichannel payments.

Save on agent bandwidth

  • Answer account queries and set up payment plans, achieving a
    25% boost in agent productivity.
  • Offer 24/7 inbound support with a personalized experience and
    eliminate wait times and frustrating IVR menus.

Solving Every Early-Out Collection Challenge

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We automate collections end-to-end, freeing agent bandwidth and
reducing reliance on live agents for routine tasks and empowering them to
focus on more complex accounts.

Our AI platform complies with the applicable regulations, such as HIPAA
in the U.S. and CRTC rules in Canada. Skit.ai’s solution has obtained SOC 2
Type II and other certifications.

Ours is a cost-effective solution that eliminates the need for live agents
to perform extensive manual intervention by automating outreach and collections.

Allow patients to choose their preferred communication channel and simplify payments with intelligent chat and voicebots. Available 24/7, Skit.ai’s solution
ensures no inquiries or payments are missed.

Assist Patients Through Every Channel

Voice AI

Zero wait time and no missed collection opportunities.

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SMS

Configurable outreach campaigns and improved consumer engagement.

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Email

Real-time, automated responses for incremental penetration.

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Chat

Collect more with convenient self-service.

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End-to-End, Early-Out Collection Automation

Proven Performance Metrics You Can Rely On

Our platform delivers consistent and exceptional service powered by Generative AI.

2X

Collections

66%

Reduction in
cost of outreach

100%

Account
penetration

2X

Boost in
connectivity rate

24/7

Support

How Can RCM Providers Benefit from Skit.ai’s Omnichannel Conversational AI?

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Latest reads from Skit.ai

Explore Resources

Featured Resource

An Introduction to Large Collection Models

We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.

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Blog

Automate Early-Out RCM Collections with Conversational AI

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Blog

Conversational AI Can Help RCM Providers in Early-Out Collections and Here’s How

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