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Skit.ai’s Integration Ecosystem

Partner Integration Services
Built to Integrate and Deliver Faster Time-to-Value

Our Partner Integration Services (PIS) ecosystem is built on our commitment to deliver a rapid time-to-value. Our systems facilitate a seamless integration with any technology vendor to expedite value delivery.

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Effortless Integrations,
Like Never Before

Skit.ai’s low-risk, low-IT lift solutions can help you scale your business for greater impact. Whether you’re using traditional legacy systems or advanced cloud-based platforms, Skit.ai fits right into your tech stack.

One Platform: Hundreds of Integrations, Multiple Methods

Pre-built integrations enable rapid go-lives, while custom integrations provide tailored solutions to suit your enterprise’s specific needs. Once integrated, our GenAI platform, with its unified approach to consumer interactions, will enhance efficiency and effectiveness across all channels.

Ready / Native Integrations

Go Live in 1 Week

  • Industry-standard SIP Trunk
  • PSTN call forwarding module

Comes with the capability to do agent skill-routing / mappin

Provide a customer service email account and run campaigns to your customer base.

Integrate through our widget “Add chatbot” without needing a web developer. Simply integrate our widget to start using the chatbot.

  • API integrations
  • Database connector integrations
  • Flat-file automated exchange (SFTP)
  • Robotic process automation (RPA)

We offer native integrations with >15 vendors

  • On-call payments
  • Card-on-file
  • Schedule pay later
  • Autopay
  • Automated Clearing House (ACH)
  • Mobile-first account portal
  • Configurable compliance rules
  • TCPA, FDCPA & Reg F dialing compliance (U.S.), CRTC rules (Canada)
  • Dialing compliance: OCM
  • Multichannel compliance
  • SOC 2 Type II, PCI-DSS, HIPAA (U.S.)
Telephony and SMS
  • Industry-standard SIP Trunk
  • PSTN call forwarding module

Comes with the capability to do agent skill-routing / mappin

Email and chatbot

Provide a customer service email account and run campaigns to your customer base.

Integrate through our widget “Add chatbot” without needing a web developer. Simply integrate our widget to start using the chatbot.

CRM
  • API integrations
  • Database connector integrations
  • Flat-file automated exchange (SFTP)
  • Robotic process automation (RPA)
Payment gateways

We offer native integrations with >15 vendors

  • On-call payments
  • Card-on-file
  • Schedule pay later
  • Autopay
  • Automated Clearing House (ACH)
  • Mobile-first account portal
Compliance, security and privacy
  • Configurable compliance rules
  • TCPA, FDCPA & Reg F dialing compliance (U.S.), CRTC rules (Canada)
  • Dialing compliance: OCM
  • Multichannel compliance
  • SOC 2 Type II, PCI-DSS, HIPAA (U.S.)

Custom Integrations

Go live in 2-4 Weeks

Telephony and SMS

Integration with any telephony supporting industry-standard SIP.

Payment Gateways

Integration with any payment gateway provider having APIs available.

CRMs

We integrate with any CRM on the market via API, SFTP, and RPA approaches.

SMS

We work with multiple SMS partners, and we can easily integrate with your existing SMS provider.

 

Robotic Process Automation (RPA) Application

We also facilitate effortless integration via robotic process automation (RPA).
The RPA bot functions as a live agent, logging into the CRM system and interacting
with it directly without needing API integration.

  • Analyze customer behavior patterns and trends
  • Optimize support strategies with actionable insights
  • Continuously improve customer satisfaction and retention

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