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Revenue Acceleration

Accelerate Business Growth with
AI-Driven Customer Advocacy

Enhance customer experiences with AI-powered solutions and boost retention, increase agent productivity, and reduce costs. By delivering exceptional customer advocacy, drive sustainable business growth and long-term success.

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Beyond Customer Satisfaction, We Bring Customer Delight

Boosted customer retention

Enhance customer support with focused, targeted campaigns for at-risk customers. Achieve higher First-Call Resolutions (FCR), improved CSAT scores, and hyper-personalized experiences to retain more customers.

Increased receivables

Boost your collections and cash flow by leveraging AI-driven, targeted outreach that ensures more effective engagement with customers. With smarter, automated strategies, reduce delays, minimize missed payments, and drive better financial results for your business.

Targeted product campaigns

Implement customized and easily configurable campaigns tailored to a wide range of product offerings, allowing you to engage effectively with various customer segments. This approach ensures consistent messaging and outreach across a diverse customer base, maximizing impact and driving higher conversion rates.

Unified support preventing revenue leakage

By deploying an omnichannel strategy for your customer support, you can avoid missing inquiries for renewals or new products and services, preventing revenue leakage. Traditional, siloed communication systems make it difficult for enterprises to efficiently process inquiries across multiple channels.

Hyper-personalized solutions

Our GenAI-powered bots deliver tailored communications by leveraging previous interactions and account history, providing customers with a truly personalized and exceptional experience.

Trusted by Industry-Leading Businesses

Engage with Consumers through
Their Preferred Channels

Skit.ai’s Cognitive Customer Assistants can interact with customers in their preferred channel of communication, leading to significantly higher consumer engagement, maximizing account penetration, and fueling business growth.

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Engage customers on their preferred channels, allowing AI to efficiently handle routine queries and deliver quick resolutions. Empower customers with self-service options for faster problem-solving while seamless contextual agent transfers ensure they can quickly connect with live agents when needed. With AI providing relevant context, agents can address complex issues more effectively, resulting in quicker resolutions and a superior customer experience.

Skit.ai’s Conversational AI empowers your enterprise to scale beyond traditional limits by reducing reliance on live agents. By automating routine tasks, agents are freed up to handle more complex, high-value queries that require a personal touch, ensuring exceptional customer experience. Self-serve menus empower customers to resolve simpler issues independently, leading to faster resolutions and agent involvement only when truly necessary, driving efficiency and supporting business growth.

Proven performance metrics you can rely on

+20%

Higher customer retention

+10-15%

Higher customer life cycle value

+20%

Higher agent productivity

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Latest reads from Skit.ai

Explore Resources

Featured Resource

An Introduction to Large Collection Models

We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.

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How Voice AI Helps Debt Collections Companies Improve Top and Bottom Lines

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How Conversational AI Helps Collection Agencies Prepare for Tax Season

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