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Scalability

360 Degree Scalability: From Conversations, Integrations
to Use Cases

You can dial thousands of calls simultaneously and do it across channels, use cases, languages, and geographies. With us, you
get true scalability.

Efficient. Omnichannel. Scalable.

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Scalability is often seen as merely the ability to place calls and connect.
At Skit.ai, we challenge this view by introducing 360-degree scalability—
scalability across all dimensions of customer support.

Infinitely scalable solutions

Our infinite team of AI agents will help you scale your operations exponentially.

Scalability across channels

Ramp up consumer conversations through their preferred communication
channels—voice, text, email, and chat.


Scalable integration ecosystem

Our platform is built to be flexible and connect with any tech in the market
within two weeks.

Experience True Scalability with
Cognitive Customer Assistants

Skit.ai’s Cognitive Customer Assistants can interact with consumers through their preferred communication channel,leading to higher engagement, maximizing account penetration, fueling business growth.

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Skit.ai enables enterprises to reach thousands of consumers within minutes and engage them in real-time, two-way conversations. With our solution, you can automate compliant outbound outreach of your entire portfolio, increasing the likelihood of a successful recovery campaign.

  • Scalable Language Support: Reduce live agent dependency with our multilingual support that includes English, Spanish, French, and 10 Asian languages.
  • Multiple Geographies: You can deploy the solution across various geographies, such as North America, Canada, South Africa, Australia, and Asia.
  • Scalable Use Cases: Our cognitive customer assistants support various use cases in inbound and outbound customer communications.

Enterprises Trust Skit.ai to Expand Their Business Operations by Processing Larger Portfolios

With Skit.ai’s Omnichannel AI solution, enterprises can enhance their
operational efficiency and accelerate consumer outreach.

Omnichannel Conversational AI automates and speeds up the collection process, enabling enterprises
to handle thousands of calls in minutes, regardless of the delinquency stage. Our solution is built on
LLM models fine-tuned for debt collection, ensuring accuracy and compliance.

Customer Success Story

Creditors’ Discount and Audit Company (CDA), a 50-year-old collection agency based in Illinois, has successfully doubled its operational scale, leading to increased connections, engagement, and collections.

Download the Case Study

Proven Business Outcomes

Inbound
Empower Customer Experience
  • Zero wait time, zero hold time
  • Self-service
  • 40% Reduction in AHT
Improve Agent Productivity
  • Up to 33% call containment rate
  • Up to 25% boost in agent productivity
  • Intelligent live agent transfers
Augment Your Business
  • Eliminate IVR implementation cost
  • 25% Reduction in telephony costs
Outbound
Increase Customer Outreach
  • Voice, SMS, Chat, and Email
  • 2X Connectivity
Secure Transactions
  • Up to 50% of Promises-to-pay collected
  • 66% Reduction in cost of outreach
Boost Your Agent Productivity
  • 50% Right-party contact capture
  • 5X – 10X Increase in outbound collection calls

Faster and Easier
Integrations

  • No need for specialized IT staff
  • Go live in less than 48 hours
  • Pre-built API connectors
  • Seamless automatic updates

Learn More

Want to see our bots in action? Book a demo with one of our specialists and
learn how to effortlessly manage and scale your operations to handle any
volume of accounts.

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Latest reads from Skit.ai

Explore Resources

Featured Resource

An Introduction to Large Collection Models

We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.

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Blog

Solving Collection Agent Attrition and Scalability Issues for Auto Finance Companies

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Blog

Faster and Efficient Account Penetration with Conversational AI

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