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Accelerate collections, reduce repossessions, and prevent charge-offs
with Omnichannel GenAI conversations
Get ahead of the competition with Skit.ai’s Omnichannel Conversational AI solution, a platform powered by Generative AI enabling two-way, intelligent conversations with customers. Reach your active borrowers at every stage of the collection cycle for more effective results.
Discover the power of end-to-end automation: Reach all of your customers multiple times, improve early-stage cash collections,
reduce high-risk delinquencies, and contain borrowers within the DPD 0-14 bracket.
Skit.ai’s compliance-first collection strategy ensures a superior CX in every consumer interaction.
24/7
operations
Payment plan
negotiation
Callback request
processing
Payment
reminders
Dispute
capture
On-call payment
collection
Skit.ai’s game-changing AI technology offers a scalable, cost-effective solution to frequently and effectively reach all of your active customers.
Skit.ai's solution seamlessly integrates with your current CRM and payment
gateways, fitting effortlessly into your existing call center technology.
Our bots can assist customers with frequently asked questions about their loan payments, including closure amounts, following due dates, and payment plans.
This saves 30% of agent time, allowing them to focus on resolving complex
disputes through outbound outreach.
Provide your customers with round-the-clock access to your services,
always ensuring a superior customer experience.
Engage your customers in their preferred language to boost engagement and
deliver exceptional experiences.
Automate both outbound and inbound communications with borrowers to maximize account engagement and accelerate your collection strategy. Conversational AI allows your business to grow at a pace that suits you.
Automating right-party contact and other routine processes optimizes resource allocation, allowing you to concentrate on the most valuable accounts and interactions.
Our platform delivers consistent and exceptional service powered by Generative AI.
for inbound
support
Collections
Reduction in the cost of
outreach
Consistent
account penetration
Boost in
connectivity rate
Improvement in collection rate
Support
With a 43% increase in collection rate and 68% connectivity rate, SameDay Auto transformed collections with Skit.ai’s Conversational AI solution.
Download the Case Study
Explore Our GenAI-Powered Omnichannel
Collections Orchestration Platform
"Before implementing Skit.ai’s Voice AI solution, we were only penetrating a small percentage of our accounts each month. We wanted to dig deeper into our portfolio in a cost-effective manner, without straining our resources. We were drawn to Skit.ai’s industry-specific expertise".
Vice President at Southwest Recovery Services
"Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets regardless of staffing fluctuations and training gaps, especially in a market as competitive as the auto finance space in Texas.The process of making manual outbound calls for auto finance collections is very inefficient because you need to make many attempts to cover your portfolio. The Voice AI solution connects with thousands of files within minutes, establishes RPC, and engages with the consumers, delivering a curated portfolio to our agents and making their job more pleasant and efficient."
COO at SameDay Auto Finance
We leveraged Generative Al and consumer interactions to build a collection propensity score. Our Large Collection Model (LCM) can guide creditors and collection agencies in executing successful recovery campaigns by identifying engagement patterns.
Read More
Customer Experiences,
Augmented by Conversational AI
United States:
135 Madison Ave, 7th Floor
New York, NY 10016
India:
Kothari Adonis,
1st & 2nd Floor,
#3/1, Old Madras Road,
Bangalore 560038
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