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Fintech

Power Your Fintech Operations
with AI-Driven Multilingual Support

Enhance CX with AI-powered multilingual support across loan origination and collections. Automate personalized follow-ups,
ensure compliance with regulations and maintain continuous
customer engagement to reduce defaults and boost recovery.

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AI-powered automation and 24/7 support
with secure solutions tailored to every use case

Ensure personalized, responsive customer experiences with 24/7 AI-powered
human-like interactions, boosting engagement and satisfaction.

Loan
originations

Loan eligibility
check

Product x-sell

Payment
reminders

Outstanding
collections

KYC and anti
money laundering

Reference
checks

FAQ
support

Driving Seamless Customer Experiences
and Compliance with AI

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Improve customer experience (CX) with AI-driven multilingual support. Our AI
agents can communicate in English, Spanish, French, Hindi, and 10 Indian
languages, enhancing engagement for diverse customers.

The loan origination process involves multiple steps across different teams,
such as eligibility checks, underwriting, reference checks, and document
collection. Maintaining continuous engagement through these stages
ensures customers stay connected and don’t drop off.

Hyper-personalized, AI-driven follow-ups ensure timely reminders for
payments, reducing defaults and increasing recovery rates.

Stay compliant with local regulations like KYC, AML, TILA, TCPA, and FDCPA.
Our AI-powered system ensures that your fintech operations are in line with
all relevant legal frameworks.

Accelerate Conversions
Through Omnichannel Conversational AI

Boost your fintech operations with GenAI for highly efficient loan
originations and post-loan management.

Accelerated conversions

The loan origination process involves multiple stages—eligibility checks, reference verifications, KYC, and document collection—that can be time-consuming and
labor-intensive for agents. Lengthy processing times often result in customer
drop-offs. By automating these conversations, you can achieve faster conversions
and significantly reduce customer attrition.

Improved engagement

Our analytics platform assesses crucial parameters of customer interactions.
By leveraging data-driven insights into consumer behavior, we can identify
default risks, offer personalized payment plans, and enhance recovery rates
on outstanding debts.

Reduced operational costs

Fintech companies often experience fluctuating loan origination volumes, especially during peak borrowing seasons. Traditional agent support may struggle to maintain engagement during these times. Conversational AI offers limitless scalability, allowing
call centers to manage peak volumes without wait times, optimizing agent bandwidth,
and lowering overall staffing costs.

Revenue growth

Conversational AI facilitates automated outreach to prospects and provides the
scalability needed to maximize your reach within targeted customer segments. Our
AI agents efficiently identify warmer leads and pass them to human agents for swift
processing, driving revenue growth.

Delivering value to 100+ businesses

2X

Boost in
connectivity rate

43%

Improvement in
collection rate

Up to

40%

Reduction in cost
of collection

Up to

20%

Reduction in
operational costs

24/7

Support

Boost your fintech operations with Skit.ai’s Conversational AI

Easy to deploy, easy to integrate, easy to use.
Go live in <48 hours!

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