Engage with your consumers via their preferred channels and boost collections with Multichannel Conversational AI
Elevate CX
Boost Engagement
Augment Agent Productivity
Voice I Voicemail I SMS I Email I Web Chat
Embrace a Frictionless Collection Journey
GenAI-powered end-to-end automation guides consumers through a smooth collection journey. From early reminders to multichannel outreach and payment plan negotiations, Skit.ai’s solution will enable you to achieve positive outcomes at every step of the collection process.
Pre-Due: Use Skit.ai to send multichannel reminders, capture promise-to-pay (PTPs), and collect payments from consumers.
Early Delinquency: Reach out to your consumers more frequently to achieve maximum penetration, boosting and expediting recovery.
Late-Stage Delinquency: Skit.ai’s solution can negotiate payments, generate payment plans, and conveniently assist your consumers with their payments.
Incremental Penetration with Multichannel Conversations
Some consumers engage exclusively with one channel of their choice. Offering multiple alternatives can maximize connectivity and engagement.
Let your consumers engage on their preferred channels and facilitate incremental penetration that would not be achievable through a single channel.
Why Skit.ai?
Skit.ai enhances consumer experiences with purpose-built solutions featuring ready-to-use code snippets and built-in templates that streamline development and foster innovation. Users can quickly configure their bots, bypassing traditional coding tasks. The drag-and-drop functionality allows for easy configuration and quick bot creation.
With advanced large language models (LLMs) trained with proprietary data, creating new chat- and voicebots, adding new use cases, and even entering new markets has never been easier. The LLM-powered solution is superior at handling complex scenarios and engaging consumers in intelligent conversations, leading to positive business outcomes.
As a leading Conversational AI provider, we adhere to key best practices and certifications, including HIPAA and SOC II, ensuring all consumer data remains private and within the U.S. Our robust encryption and stringent access controls continuously protect sensitive information, maintaining your consumers’ privacy and security in every interaction.
Skit.ai simplifies compliance across multiple channels with its unified platform, adhering to all the applicable laws and regulations.
Low-Code Architecture
Skit.ai enhances consumer experiences with purpose-built solutions featuring ready-to-use code snippets and built-in templates that streamline development and foster innovation. Users can quickly configure their bots, bypassing traditional coding tasks. The drag-and-drop functionality allows for easy configuration and quick bot creation.
LLMs
With advanced large language models (LLMs) trained with proprietary data, creating new chat- and voicebots, adding new use cases, and even entering new markets has never been easier. The LLM-powered solution is superior at handling complex scenarios and engaging consumers in intelligent conversations, leading to positive business outcomes.
Data Security and Privacy
As a leading Conversational AI provider, we adhere to key best practices and certifications, including HIPAA and SOC II, ensuring all consumer data remains private and within the U.S. Our robust encryption and stringent access controls continuously protect sensitive information, maintaining your consumers’ privacy and security in every interaction.
Multichannel Compliance
Skit.ai simplifies compliance across multiple channels with its unified platform, adhering to all the applicable laws and regulations.
Trusted by Leading Collection Agencies
Here Is What Our Customers Have Said
“Skit.ai’s Digital Voice Agent is performing as well as our average collector on the floor. We’ve been telling our peers in the industry that Skit.ai is one of the best ideas we’ve implemented at American Finance to date. We chose Skit.ai for its robust technology and understanding of the debt collections space, and we were equally impressed with how responsive and easy to work with the team was.”
Dean Stibbs
Director of Information Technology at American Finance
“Skit.ai’s Voice AI solution has enabled us to reach a performance level that we could not have imagined before. Our clients are happy with our results, and so are our agents, who no longer have to spend time establishing right-party contact and get to interact with engaged consumers. I can easily say that Skit.ai’s solution has augmented our collection process.”
Peter Roberto Jr.
Director of Operations at Empire Credit and Collections
“Skit.ai has been a game-changer for our collection strategy, as it’s helped us accelerate and streamline our recovery efforts. As early adopters of Skit.ai’s solution, we’ve been excited to be part of the AI transformation of the debt collection industry. Starting from the very first month we adopted it, we were impressed with the number of outbound recovery calls it could initiate and handle simultaneously.”
Ken Armstrong,
President and COO at Creditors’ Discount and Audit Company (CDAC)
"Skit.ai is helping us optimize agent bandwidth, as it enables our agents to spend more time answering high-value inbound calls. With Skit.ai as our first filter, our long-term goal is to ramp up call automation and increase inbound calls. The voice AI platform has already helped us take steps in that direction, with the 40% boost in inbound traffic as a testimony to the solution's efficacy. We look forward to furthering our engagement with Skit.ai."
Rebecca Roberts-Stewart,
COO at LJ Ross Associates
“Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets regardless of staffing fluctuations and training gaps, especially in a market as competitive as the auto finance space in Texas. The process of making manual outbound calls for auto finance collections is very inefficient because you need to do many attempts to cover your portfolio. The Voice AI solution connects with thousands of files within minutes, establishes RPC, and engages with the consumers, delivering a curated portfolio to our agents and making their job more pleasant and efficient.”
Russell Warden,
CEO at SameDay Auto Finance