Natural and Personalized Voice Conversations with Voice AI

Powerful Digital Voice Agents Designed and Built for Your Enterprise

Natural | Accurate | Reliable | Scalable

Modeled on human speech patterns

Skit.ai’s Digital Voice Agent is built to solve challenges that are peculiar to voice—such as ambient noise, speech disfluencies, filled pauses, conversational barge-in, language mixing and switching.
Semantic understanding

Built for natural conversations, Skit.ai is designed to understand the meaning of what your customers are saying, no matter the constraints in connotation.
State-of-the-art text-to-speech

Our fit-for-purpose TTS allows you to use your brand voice, and control tone, pitch and tempo to suit the use case and emotional state of your customers.

Context and sentiment-aware

Our Digital Voice Agent can draw and retain context from multiple channels to personalize conversations and actions based on previous interactions and customer sentiment.
Preference-aware

Skit.ai’s solutions are designed to cater to every customer’s needs—such as optimal time for outreach or the right human agent to handle their query—to provide delightful experiences.
Multilingual

Our Digital Voice Agent can understand and converse in 16+ languages, dialects and accent variations so that each of your customers feels heard and understood.

Intelligent transfers and callbacks

Skit.ai’s Digital Voice Agent can perform automatic callbacks, schedule callbacks from human agents and transfer calls to the right agent, for seamless communication without losing context.
Visual call assist

Guide your customers through actions—such as filling out forms or making payments—with Skit.ai’s interactive Visual Call Assist, for smoother and faster goal completion without human intervention.
Omnichannel integration

Our platform supports out-of-the-box connectors to integrate across multiple communication channels such as SMS, WhatsApp, chatbot and email for information exchange, validation and context.

Performance monitoring and course correction

Get real-time insights on conversation data—both call drivers as well as granular call data—for proactive and continuous improvement.
Actionable insights and intelligence

Get actionable insights and use these to provide better customer experience and make more informed business decisions.
Intuitive campaign management

Run end-to-end outbound campaigns at scale across the customer lifecycle, with full visibility and control over campaign settings—such as call triggers, customer cohort management and personalization.