Skit.ai's suite of multichannel solutions automates inbound and outbound calls with comprehensive end-to-end collection capabilities. It further enhances connectivity and penetration through various other channels, such as SMS, Email, and Chat, capable of automating payments.
Multichannel End-to-end Collection Automation
24/7
Support
100 %
Account penetration
50%
Reduction in collection cost
Up to 20%
Connectivity rate
40-60%
Agent time saved
100% Resolution rate
GenAI enabled
Multichannel solution offers seamless
end-to-end automation, negotiating flexible payment plans with consumers via payment gateway integrations and automating recoveries on 70% of promise-to-pay conversations.
Deploy Conversational AI to augment traditional collection calls, achieve 100% account penetration, and boost connectivity by 30%. Give an additional
boost to your ROI by augmenting your outbound strategy with AI-powered texts and emails.
Up to 50% of agent bandwidth is typically utilized to verify right-party contact (RPC) and respond to consumer queries. Offer 24/7 inbound support across your
consumers’ preferred channels and automate repetitive tasks, enabling your agents to focus on high-value tasks.
Skit.ai’s solution is fully compliant with laws and regulations at both the federal and state levels, including
the TCPA, FDCPA, Reg F, and HIPAA, along with PCI-DSS, SOC 2, and ISO certifications.
End-to-End Collections
End-to-End Collections
Multichannel solution offers seamless
end-to-end automation, negotiating flexible payment plans with consumers via payment gateway integrations and automating recoveries on 70% of promise-to-pay conversations.
Enhancing Efficiency
Enhancing Efficiency
Deploy Conversational AI to augment traditional collection calls, achieve 100% account penetration, and boost connectivity by 30%. Give an additional
boost to your ROI by augmenting your outbound strategy with AI-powered texts and emails.
Boost Scalability
Boost Scalability
Up to 50% of agent bandwidth is typically utilized to verify right-party contact (RPC) and respond to consumer queries. Offer 24/7 inbound support across your
consumers’ preferred channels and automate repetitive tasks, enabling your agents to focus on high-value tasks.
100% Compliance
100% Compliance
Skit.ai’s solution is fully compliant with laws and regulations at both the federal and state levels, including
the TCPA, FDCPA, Reg F, and HIPAA, along with PCI-DSS, SOC 2, and ISO certifications.
“Skit.ai’s Digital Voice Agent is performing as well as our average collector on the floor. We’ve been telling our peers in the industry that Skit.ai is one of the best ideas we’ve implemented at American Finance to date. We chose Skit.ai for its robust technology and understanding of the debt collections space, and we were equally impressed with how responsive and easy to work with the team was.”
Dean Stibbs
Director of Information Technology at American Finance
“Skit.ai’s Voice AI solution has enabled us to reach a performance level that we could not have imagined before. Our clients are happy with our results, and so are our agents, who no longer have to spend time establishing right-party contact and get to interact with engaged consumers. I can easily say that Skit.ai’s solution has augmented our collection process.”
Peter Roberto Jr.
Director of Operations at Empire Credit and Collections
“Skit.ai has been a game-changer for our collection strategy, as it’s helped us accelerate and streamline our recovery efforts. As early adopters of Skit.ai’s solution, we’ve been excited to be part of the AI transformation of the debt collection industry. Starting from the very first month we adopted it, we were impressed with the number of outbound recovery calls it could initiate and handle simultaneously.”
Ken Armstrong,
President and COO at Creditors’ Discount and Audit Company (CDAC)
“Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets regardless of staffing fluctuations and training gaps, especially in a market as competitive as the auto finance space in Texas. The process of making manual outbound calls for auto finance collections is very inefficient because you need to do many attempts to cover your portfolio. The Voice AI solution connects with thousands of files within minutes, establishes RPC, and engages with the consumers, delivering a curated portfolio to our agents and making their job more pleasant and efficient.”
Russell Warden,
COO at SameDay Auto Finance
"Our partnership with Skit.ai has transformed the capacity of our agency. By blending Skit.ai's solution into our present technology, we are increasing our outreach, our Right Party Contacts, and most importantly, penetrating deeper into our portfolio to return more revenue to our clients."
David John,
CEO and President of LTD Financial Services, L.P.
