Augmented Voice Intelligence for Banking and Finance
Deliver simplified, swift and intelligent banking and financial experiences to customers with Skit.ai’s Digital Voice Agent.
Delivering Measurable Business Outcomes
Reduction in Operational Costs
Increase in IVR Call Containment
Decrease in AHT
Put the customer first
Provide 24×7 personalized customer support with the speed and convenience your customers expect when dealing with their finances. Automate frequent requests and give your human agents the time needed to nurture customer relationships. Where human intervention is needed, use intelligent call routing for smooth handovers, effortless escalations and seamless customer journeys.
Scale support in tandem with your products
An important aspect that businesses need to account for when launching new products, services or verticals is establishing communication channels for these new entities. Be it promotional outreach or customer support, Skit.ai’s Digital Voice Agent is capable of handling thousands of concurrent calls, allowing you to scale up effortlessly.
Ensure security and data privacy
Keep customer data securely encrypted and maintain confidentiality. With Skit.ai, you are guaranteed enterprise-grade security, compliance and adherence to privacy requirements. Skit.ai is SOC, PCI, and GDPR compliant.
Grow Your Business
with Voice AI
Round the Clock Customer Support
Faster Resolution and Turnaround Times
Increase in Customer Satisfaction and Retention
Tailor-Made Solutions for Banking and Finance
Instant Lead Qualification
User Verification and Onboarding
Customer Support and Call Routing
Account / Cards / Portfolio Management
Renewal and Payment Reminders
Personalized Banking, Upsells and Cross-sells
Feedback and Voice of the Customer
We went ahead with Skit.ai for this solution as we found them best suited to solve for the diverse multilingual audience we serve and a dynamic team to partner with for the long term.
Learn More About Voice AI
for Banking and Finance
Contact Center Modernization. Augmented by Voice AI.
Get started with the AI-powered augmentation of your customer service efforts today.