Automate. Augment. Accelerate

Experience the Future of Collections with Our Conversational Voice AI Solution Powered by Advanced LLMs

  • Data-Driven Collection Strategy
  • End-to-End Call Automation
  • Augment Agent Productivity
  • Fully Compliant Outreach
  • Cost-Effective Debt Recovery

One Platform for Everything You Need to Transform Debt Collections

Complaint - Configurable - Easy to Deploy

Automate Calls
  • End-to-end Automation 
  • Outbound Campaigns 
  • Inbound Customer Support
Augment Agents
  • Live Agent Transfer
  • Portfolio Segmentation 
  • Disposition Capture
Accelerate Recovery
  • Payment Collections
  • Dashboard & Analytic Report
  • Data-backed Collection Strategy

Automate Calls

  • End-to-end Automation 
  • Outbound Campaigns 
  • Inbound Customer Support

Augment Agents

  • Live Agent Transfer
  • Portfolio Segmentation 
  • Disposition Capture

Accelerate Recovery

  • Payment Collections
  • Dashboard & Analytic Report
  • Data-backed Collection Strategy

From Small Talks to Smart Conversations with Our State-of-the-Art Generative AI Models

Disposition Capture

Seamless Scalability

Portfolio Segmentation

Rapid Account Penetration

Voice AI & Agent Collaboration

Large Language Model

Skit.ai’s Voice AI solution is scalable, meaning collection agencies can dial millions of calls in minutes, reach out to every consumer in their portfolio, and achieve 100% account penetration at a fraction of the cost. Our solution captures dispositions and RPCs for each call and escalates the call to a live collector with context transfer if needed. This helps agents pick up the conversation from the last point and reduce the AHT remarkably.

Our solution has become significantly more capable with incorporation of advanced LLMS such as GPT 4, giving it the unprecedented ability to handle complex conversations, resolve all queries, smartly negotiate debt, capture disposition better, and accelerate recovery.

Compliant With FDCPA and Regulation F

Conversational Compliance

The conversational design is done to ensure regulatory compliance with Mini Miranda and others.

Reachability Compliance

Our solution triggers campaigns in sync with Regulatory guidelines on reaching out to consumers

Systematic Compliance

Our solution adheres to industry specific regulations such as PCI-DSS, HIPAA.

Compliance First Approach

  • Timings
  • Frequency
  • Customer Consent
  • Mini Miranda
  • Validation Letter
  • Identity Disclaimer
  • Data Storage

Explore Compliance of Conversational Voice AI in the ARM Industry

Download Whitepaper

Out-of-the-box Integrations

Control Center and Analytics

  • Performance monitoring and course correction

    Get real-time insights on conversation data—both call drivers as well as granular call data—for proactive and continuous improvement.

  • Portfolio Segmentation

    By utilizing essential information and gaining visibility into RPCs, PTP, and other relevant dispositions, a collection agency can improve its collection strategy.

  • Intuitive campaign management

    Run end-to-end outbound campaigns at scale with full visibility and control over campaign settings—such as call triggers, customer cohort management and personalization.

GO LIVE IN LESS THAN AN HOUR

Voice AI for scalable consumer conversations that are easy to deploy and compliant

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