Shrutidhara Kakoti
June 5, 2024
Hello! Welcome to Skit.ai. Click here to book a demo.
Hello! Welcome to Skit.ai. Click here to book a demo.
As a small third-party collection agency, it can be challenging to compete with larger firms. Companies often prefer to assign their accounts to larger agencies because they believe they can manage more accounts and achieve higher collection rates.
However, Conversational AI can change that for you and give you a competitive advantage over other collection agencies, including those larger than yours.
With Conversational AI, you achieve the following:
Curious to learn more about how Conversational AI can help you gain a competitive edge over your competitors? Book a free demo with one of our experts.
What is IVR for Collections? IVR stands for “Interactive Voice Response,” a legacy technology that enables companies to automate both inbound and outbound calls. IVRs use a pre-recorded voice that interacts with consumers and guides them through a pre-set menu, which can be navigated by inputting DTMF (dual-tone multi-frequency) from the phone keyboard. Virtually everyone […]
For anyone working in the accounts and receivables industry, it’s unlikely not to have heard of Conversational AI for collections. Whether you’ve attended an industry event or visited an industry news site, you’ve likely encountered this technology. Many collection agencies and creditors across North America are adopting it to accelerate and enhance their collection strategies […]