Simone Somekh
May 6, 2024
Hello! Welcome to Skit.ai. Click here to book a demo.
Hello! Welcome to Skit.ai. Click here to book a demo.
Buy Here, Pay Here car dealerships need to reach all of their active customers frequently and effectively. Conversational AI can help them do so in a scalable and cost-effective way.
Artificial intelligence is transforming the way car dealerships communicate with borrowers. Thanks to the use of interactive virtual assistants, dealerships are now able to automate intelligent, two-way conversations over multiple channels—voice text, email, and chat. This technology is emerging as a game-changer thanks to its cost-effective and scalable nature.
Based on data from our customers, we have seen that connectivity for a given set of accounts increases proportionally with retries. In other words, to boost connectivity, you should perform multiple follow-ups using Conversational AI.
Connectivity tends to peak at around 5 retries. The frequency and spacing of the retries can be programmed in compliance with TCPA requirements and state regulations.
The graphic below from a collection agency shows that, with 5 retries, the connectivity rate doubles.
Here are our tips to maximize your connectivity performance and boost revenue recovery:
Curious to learn more about how Conversational AI can enhance your collections strategy? Book a free demo with one of our experts.
Are you grappling with the challenge of reaching out to a vast number of accounts with limited staffing resources? Is the task of engaging meaningfully with each consumer proving to be a daunting feat? How Does Skit.ai’s Multichannel Conversational AI Help With Account Penetration? Rapid Outreach at Scale One of the most significant hurdles in […]
Early-out collections are a critical phase in which revenue cycle management providers aim to recover outstanding payments from patients within the initial 90-120 days post-bill creation. However, despite its significance, the early-out collection process presents challenges that can hinder the collection efforts and, ultimately, the RCM providers’ cash flow. In this article, we will explore […]
