The Leading Conversational Voice AI Solution for Debt Collections
Transform Collections with a Scalable Team of Digital Agents
Automate your debt collection calls using Skit.ai’s Digital Collection Agent to deliver multi-turn, fully compliant, and secure conversations at a fraction of the cost.
Challenges We Solve
Low Collection Rates
High Cost of Collection
Low Agent Productivity
How Does the Digital Collection Agent Work?
Conversational Voice AI enables you to expand your workforce by combining the power of humans and machines. Voice AI handles human-like and context-specific conversations with consumers, empowering your team of agents to handle more complex and revenue-generating calls. Skit.ai’s Digital Collection Agents help boost account penetration, reduce collection costs, establish right-party contact, increase agent productivity, and provide seamless scalability.
Augmenting Revenue
Conversational Voice AI enables you to achieve 100% account penetration, complete your collection cycles faster thanks to automated right-party and wrong-party contact establishment, and manage a larger portfolio with your current live agent team.
Reducing Costs
Recover debt at a fraction of your current costs. Skit.ai’s Digital Collection Agents reduce your recovery costs while augmenting your agent bandwidth and the work of your live agents, reducing operating expenses (OpEx) by 50%.
Enhancing Scalability
End-to-end call automation enables you to offer 24/7 inbound support to consumers, in addition to triggering unlimited, simultaneous outbound calls.
100% Compliance
The Digital Collection Agent is fully compliant with laws and regulations at the federal and state levels, including Reg F, FDCPA, HIPAA, TCPA, and PCI-DSS, minimizing any potential for litigation. Our compliance-first approach ensures prompt updates as regulations change.
Delivering Measurable Business Outcomes
Reduction in agent call cost
Account penetration
Our Clients
Skit.ai’s Digital Voice Agent is performing as well as our average collector on the floor. We’ve been telling our peers in the industry that Skit.ai is one of the best ideas we’ve implemented at American Finance to date.
Dean Stibbs
Director of Information Technology at American Finance
Awards & Recognition
CCW Disruptive Technology of the Year 2022
The International Business Awards
Gold Globee Winner
Gartner Cool Vendor
Great Places to Work
Learn more about Conversational Voice AI for debt collections
Contact Center Modernization. Augmented by Voice AI.
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