Call automation with Voice AI in Collections
Want to know more about Voice AI and its implementation?
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Empowering lenders and collection agencies with our generative AI-powered voicebots
Accelerate recoveries and automate collections
Listen to our voicebot in action
Voice AI capabilities
On-call payment
- Card on file
- Secure payment link
Right-party contact (RPC)
- Consumer authentication and verification
- Flagging of wrong party
Debt dispute handling
- Capture debt dispute reason
- Update CRM and convey information back to the agency for outreach
Promise-to-pay (PTP)
- Capture disposition
- Capture promise-to-pay or a payment plan
Auto follow-up and callback
- Take follow-up on scheduled dates
- Auto call-back for busy customers
